Digital Transformation Specialist Digital Transformation Specialist …

BNY Mellon
in New York, NY
Permanent, Full time
Be the first to apply
BNY Mellon
in New York, NY
Permanent, Full time
Be the first to apply
Digital Transformation Specialist
Job Title : Digital Transformation Specialist

Department: Global Asset Servicing & Digital

Location: New York

Reports to: Digital Transformation Practice Principal

BNY Mellon provides investment management and investment services that help individuals and institutions invest, conduct business and transact in markets all over the world. Headquartered in New York, BNY Mellon's 50,000 employees are located in 36 countries and serve more than 100 markets. As a leading Globally Significant Financial Institution, BNY Mellon has approximately $45.3 trillion in Assets under Custody (AuC) and administration, and more than $2.3 trillion of assets under management. In addition, the company is the world's largest provider of Corporate Trust and Depositary Receipt services and a leading provider of Broker Dealer, Liquidity, Payment and Global Markets services. BNY Mellon ranks as the 7th largest global asset manager and 8th largest US wealth manager.

BNY Mellon is enhancing their digital experience to be focused on client unmet needs to be led by dynamic result-oriented strategic person. The Digital & Experience area will be focused on leading the businesses:
  • Data Management & Information Delivery: align Asset Servicing data governance and quality strategy with the enterprise data delivery strategy, inclusive of a holistic digital information delivery strategy based on user persona needs
  • Digital Client Experience: tightly align cross functional digital product management with segment journey mappings and user persona definition to address the clients' digital unmet needs
  • Digital Transformation: partner with operations and technology to prioritize processes and systems that need to be straight-through to mitigate risk, achieve greater efficiencies and improves margin
  • Digital Automation: leverage advanced technology techniques (e.g., machine learning, artificial intelligence, OCR) to solve complex business processes that traditional off-the-self technology solutions cannot or require large technology development effort

The Digital Transformation Specialist is a central role for the Digital & Experience team, reporting to the Digital Transformation Principal with high visibility to the head of Digtial & Experience and other BNY Mellon lines of business. The candidate will be responsible for supporting the execution of strategic initiaives across Digital & Experience (e.g., Information Delivery, Client Experience, Digital Transformation).

Primary Responsibilities:
  • Work closely with various Product Owners and stakeholders to help define the product vision, refining and communicating the product roadmap
  • Gather and develop product requirements; translate product strategy into detailed requirements
  • Create product strategy documents that describe business cases, use cases, and client experience
  • Engage with client and operations teams, technology teams and leadership to ensure the product provides all features needed in order to accomplish business goals
  • Manage product and project deliverables to ensure timely delivery
  • Conduct data analysis to drive product decisions, develop metrics for success; prepare metrics and digital usage reports

Experience & Qualifications
  • 5-7 years of related experience required, experience in the securities or financial services industry and/or Capital Markets and/or Asset Management and digital technology management is a plus
  • Strong academics with a minimum Bachelor's degree, advanced degree preferred
  • Manage complexity with an unrelenting focus and prioritization
  • Be a thoughtful communicator who can express complex ideas in simple, practical terms for a wide range audiences
  • Have excellent analytical, conceptual, communication, presentation and networking skills, Business Analysis skills preferred (e.g., Requirements Gathering / Documentation)
  • Stakeholder Management
  • Determining Opportunities / Solutions for Business
  • Experience in Roadmap Analysis / Creation, User Experience / Journey Mapping, and Data Analytics
  • Strong Project Management / Agile Methodology skills
  • Strong tool experience; Excel, PowerPoint, Flow Diagrams (Visio / other tool), Analytics (Power BI, other)
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