Digital Assets Operations, Lead Analyst
Supports the Digital Asset transaction lifecycle, including monitoring and investigation of transactions and Blockchain health, settlement management and complex client query resolution. Performs key controls, including complex exception management, reconciliations, review of transactions for potential AML concerns and adherence to Travel Rule regulations.
Part of the global team providing 24/7 coverage, note this role involves regular coverage of weekend days.
First line supervisor within the team for assignment of tasks and resolution of issues.
Performs real-time monitoring of Blockchain health to identify critical events and assists in the execution of critical event runbooks. Participates in review of these processes and frequent drills on required actions.
Supervises transaction monitoring for unprocessed instructions and reviews required investigation and resolution processes.
Ensures performance and quality of key controls, including review of transactions for potential AML concerns, adherence to Travel Rule regulation and ahead of Settlement and monitoring of reconciliation exceptions between BNYM systems and the Blockchain. Liaises with Compliance and Legal as needed.
Interacts with clients to resolve queries. Works with Service Directors and Relationship Management as needed.
Works with internal partners including Technology, risk and control management teams, audit and product management.
Participates in the recruiting process; instructs, assigns, directs and reviews the work of Client Processing analysts; provides ongoing feedback to staff.
Bachelor's degree or the equivalent combination of education and experience is required.
4-5 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.
Experience with Blockchain and Cryptoassets preferred.
Role is Essential in Office (EIO)
Requires weekend support BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.