Our Team Technology Services Group (TSG)
is the technology enabler for our firm. Our services provide a strong, resilient, and stable platform to host business processes while enabling innovation
Our TSG Production Services team provides a full IT service management life-cycle across all TSG applications and infrastructure support. Our mission is to provide a controlled, secure, and predictable production environment. The Role
The DevOps Analyst is responsible for the enhancement, maintenance/BAU operations of the AppEngine platform. You will also be responsible for onboarding new apps which includes reviewing app configuration, capacity analysis, and soft launches.
You will be responsible to troubleshoot platform/application issues, along with the daily operation of the AppEngine platform. This is a great opportunity as we are running the leading edge cloud technologies.
- Support AppEngine platform
- Enhancement / maintenance includes scripting, patching and reboots
- Troubleshoot applications issues
- Implement monitors/alerts
Designs, implements, integrates, and provides full support for software in a multi-tiered, multi-platform environment. Performs complex troubleshooting as a subject matter expert. Works to ensure appropriate monitoring and alerting setup. Works on root cause analysis and problem management to address underlying technical issues. Collaborates with business and application development stakeholders. Monitors infrastructure and respond to incidents, perform routine health checks and validations after changes or significant incidents, follows defined procedures for routine, low priority incident resolution. Escalate to second level infrastructure support for new or high priority incidents, Review and execute Change Management scripts. Contributes to major incident management calls for resolution of high priority incidents.May mentor or provide guidance for junior team members. Contributes to the achievement of related teams' objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 6 - 8 years of related infrastructure experience required; experience in the securities or financial services industry is a plus Qualifications QUALIFICATIONS
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 6 - 8 years of related infrastructure experience required; experience in the securities or financial services industry is a plus
- Cloud Technologies
- Knowledge of at least automation tool
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
- App development
Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location:
United States-Pennsylvania-Pittsburgh Internal Jobcode:
Information Technology Organization:
Technology Services Group-HR06725 Requisition Number: