Communicatons Review Group (CRG) Social Media Analyst

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • Morgan Stanley USA
  • 18 Oct 18

Communicatons Review Group (CRG) Social Media Analyst

Position Summary:
The Communications Review Group (CRG) is a service-oriented team of experienced professionals responsible for reviewing marketing material that is created by Financial Advisors (FAs) for distribution to the general public.


  • Review unauthorized content and determine whether a violation of the firm's social media policy has occurred
  • Escalate violations to the appropriate branch management team or Financial Advisors with a request for mediation
  • Maintain in-depth records of social media violations and repeat offenders and notify CRG management when a lockdown may be in order
  • Run and review reports throughout the day that includes all unauthorized content to avoid any egregious content from remaining active during the lag time between posting and Zantaz reporting
  • Review new twitter profiles to ensure proper disclaimers are in place
  • Assist the field with general social media inquires


  • Education: BA or BS
  • Must have an understanding of Regulatory guidelines as they apply to Social Media
  • Must have strong communication skills (verbal, written)
  • Must demonstrate a strong appreciation for a service-oriented business platform
  • Proven ability to work both independently and as a team and present/develop ideas
  • Computer applications experience a must. Including; MS Word, Excel, Power Point, and Live Meeting