Client Delivery Specialist Client Delivery Specialist …

Standard Chartered Bank
in New York, NY, United States
Permanent, Full time
Last application, 16 Feb 20
Competitive
Standard Chartered Bank
in New York, NY, United States
Permanent, Full time
Last application, 16 Feb 20
Competitive
Standard Chartered Bank
Client Delivery Specialist
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

• Primary responsible for New to Bank on-boarding (NTB)
• Follow-up and collect documents from client (depending on client sensitivities) ensuring the "Once to Client" rule is adhered to as much as is practical
• Review documentation received from Client and/or RM to:
• Ensure documentation "correctness" (i.e. that the document is "true"/ accurate and conforming to relevant standards)
• Ensure documentation "completeness" (i.e. that all documents required for AO or CDD/ GIC have been obtained and all required fields in AO form are filled in)
• Scan, upload and correctly tag the documents per global documentation standards and perform the "make" of the case in the bank approved system.
• Inform product partners on completion of CDD to commence downstream implementation of facilities & accounts, track progress/ completion and report status to interested parties.
• Support GIC/ network account opening related process as appropriate
• Track TAT on E2E client on boarding process, identify blockages/ hotspots and timely escalations
• FATCA, CRS - sourcing and validation of client tax documents when required / on site advise for exceptional circumstances
• Work with the Checker team to ensure completion and turn around times are adhered too.
• Review weekly CDD report to identify upcoming cases for client segment
• Work with client team to identify cases that are still required vs. cases that should be off-boarded
• Identify missing/ additional documents required for CDD(et al) reviews
• Follow-up and collect documents from client (depending on client sensitivities)
• Initiate review cases on RMWB and track to completion
• Liaise with CET and FCR teams locally (if exists) and in the network
• Respond to segment relevant KYC requests from the network as appropriate

Our Ideal Candidate

We are looking for someone who has the following skills and experience:

• Good background of CDD both policy and procedures.
• Advanced knowledge of CDD covering Corporate, Investors & Intermediaries, Financial Institutions clients
• Advanced knowledge of Investors and Intermediaries (Funds, Fund Manager, Advisors, Investors, Insurance, Broker Dealers, etc)
• Knowledge of Financial Crime risk / Anti-Money Laundering and Credit related Risk is an advantage.
• An analytical and enquiring mind.
• Good attitude and work well within teams is essential.
• Strong verbal and written communication skills
• Diligent and detail oriented.
• Credit and documentation experience preferred
• Experience with Cash Management systems preferred
• Client facing experience required
• Ability to work independently in a fast paced and dynamic environment

Apply now to join the Bank for those with big career ambitions.
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