• Competitive
  • New York, NY, USA
  • Permanent, Full time
  • Moody's
  • 18 Dec 17

Associate Operations Analyst

Location: New York, NY, USA

RTS owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams, as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services.

The Associate Ops Analyst serves a primary role in delivering key initiatives and managing business processes that are critical to the execution of MIS strategies and establishing standard operational objectives. Individual will work closely with a variety of key stakeholders within RTS and across the MIS organization.
  • Perform global tactical operations activities and participate in cross-functional projects related to the end-to-end MIS ratings process, business transformation directives, control development, and evolving regulatory requirements
  • Recommend opportunities to standardize operational business processes and enhance operating efficiency for the end-to-end rating process
  • Perform root cause analysis, remediation and process improvements to strengthen operational controls and enhance business processes
  • Manage operational document inventory and provide stewardship support services, including outreach and reporting, to ensure all documents are current and correct
  • Work with process experts to document standard operating procedures, service level agreements, guidance documents, FAQs, and other operational artifacts
  • Communicate and meet with the analytical community and other Moody's teams (e.g. Commercial and MIT) to resolve any requests or questions
  • Develop Subject Matter Expertise on Rating Processes as well as Policies, Procedures and Guidelines
  • Work with RTS team on new initiatives, including ensuring successful implementation and transition to Business As Usual, where applicable
  • Identify and track the status of outstanding projects (including issues, risks, and dependencies)
  • Develop Standard Operating Procedures based on new process initiatives, product enhancements, and other project outcomes
  • Collaborate with team members to develop and update content and training materials (e.g. communications, Guidelines, FAQ's, presentations, etc.)

Operation & Data Controls

  • Undergraduate BA/BS degree in English, journalism, business, finance/economics, management or similar field
  • 2-5 years of business process or business analysis experience with strong analytical and problem solving skills
  • Ability to conduct first-person interviews with the intent of assessing or recording operational process
  • Strong writing and editing proficiency, able to assess and revise draft copy, have a functional understanding of grammar and mechanics, and be able to apply corporate style guides
  • Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
  • Self-motivated with the ability to meet tight individual and/or group deadlines
  • Team player with strong ability to adapt to change quickly and to balance multiple priorities
  • Outstanding interpersonal skills with the ability to reach across organization to obtain information
  • Highly organized and efficient, with an attention to detail and excellent communication skills
  • Ability to facilitate, negotiate, and resolve interpersonal or inter-team conflicts
  • Expert knowledge of MS Word, with experience using the review, compare, and styles functions
  • Strong knowledge of, Excel, and PowerPoint required
  • Familiarity with MS Visio or other workflow tools
  • Knowledge of Moody's rating systems, analysis tools and operational processes a plus

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.6 billion in 2016, employs approximately 10,700 people worldwide and maintains a presence in 36 countries. Further information is available at www.moodys.com.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com.. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. For New York City positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the New York City Fair Chance Act. For all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law.

MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.