Application Performance/Monitoring Engineer
Our Team Technology Services Group (TSG)
is the technology enabler for our firm. Our services provide a strong, resilient, and stable platform to host business processes while enabling innovation.
We are a global team that provides all infrastructure, end user computing and production support services. Our goal is to provide reliable, resilient, next-generation enterprise technology infrastructure and support that enables BNY Mellon employees to deliver client commitments and business solutions around the world.
The Enterprise Monitoring and Automation team
provides the tools and strategy to drive holistic end-to-end enterprise technology monitoring across a combination of people, process, and tools. We define and implement a comprehensive standardized set of 'best-of-breed' monitoring tools for use across the enterprise. Our team democratizes the monitoring data and federates dashboard configuration and events management. We are developing a modern automation platform using artificial intelligence and machine learning to facilitate automated issue resolution, faster triage and infrastructure management. The Role
We are seeking an Application Performance/Monitoring Engineer (AppDynamics/Dynatrace/New Relic).
You will play a role in helping a large enterprise rollout and utilize application performance monitoring tools to enhance the firm's ability to identify production issues early and drive them through to completion.
In addition, it's a great opportunity to network with many organizations throughout the firm both in application development and production services.
- Work closely with application teams to onboard to AppDynamics and help to uplift their monitoring configuration.
- Debug/Triage various challenges incurred by Application teams integrating with AppDynamics
- Work with various teams on learning how to best utilize Application Performance Monitoring to uplift both their development and production operations
- Perform Product and OS upgrades for the platform during maintenance windows.
- Help to document, streamline or otherwise automate processes required for onboarding applications, databases, and other middleware to AppDynamics
- Work with Analytics teams to extract AppDynamics data for consumption and use in anomaly detection and other type analytics
- Agent testing, packaging and implementation.
This person is a subject matter expert in several of the tools/technologies used in the space. Leads the development infrastructure engineering growth strategies and initiatives. Leads initiatives to analyze complex infrastructure problems to be solved with advanced design. Leads the evaluation of the effectiveness of the organization's existing infrastructure technology and tools. Analyzes trends to develop strategy for the implementation of upgrades that will enhance the reliability, Resiliency and efficiency of the IT infrastructure. Provides leadership to execute project plans and performance requirements for all stages/phases through the management of human capital resources. This person is a subject matter expert in at least one of the tools/techologies used in the space. Participates in or leads initiatives to analyze infrastructure problems to be solved with advanced design. Utilizes standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results. Participates in or leads initiatives to analyze infrastructure problems to be solved with advanced design. Utilizes standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results. Manages the processes for ensuring that all systems/applications/software/hardware are compliant with Corporate policy/procedures. Monitors project plans and budgets. Works closely with external vendors, internal partners and busienss teams to provide infrastructure/tool needs. Works with Application Development and Quality Assurance, Testing and Business teams to understand infrastructure needs during the development, testing and production BAU processes. Ensures these needs are taken into account when developing infrastructure. Acts as escalation point for major incidents. Leads strategy to increase automation across the organization. Contributes to the achievement of multiple teams' objectives Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 10-12 years of related experience required; experience in the securities or financial services industry is a plus
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 10-12 years of related experience required; experience in the securities or financial services industry is a plus
- Experience with at least one Application Performance Monitoring Tool
- Exposure to Java/.Net/Linux/Windows
- Experience with Ansible, Python, Bladelogic, Dockers
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
- JBoss, Tomcat, WebLogic, WebSphere
- Middleware such as MQ, Kafka