Product Owner, Fraud Tech

  • Negotiable
  • Manhattan, NY, USA Manhattan NY US
  • Permanent, Full time
  • Barclays - US
  • 15 Sep 18 2018-09-15

Overall purpose of role The Fraud Product Owner (PO) is responsible for planning, leading, organizing, and motivating Agile scrum teams to achieve a high level of performance and quality in delivering new functionality that provide exceptional business value to Customers.

Overall purpose of role

The Fraud Product Owner (PO) will be responsible for managing several concurrent high visibility project/initiative backlogs while ensuring the priorities of the business are maintained through deployment. The PO is responsible for managing through agile methods in a fast-paced environment that may cross multiple business divisions and support areas. The PO will also be responsible for participating in key business meetings to remain knowledgeable of current business drivers/issues, engage with cross functional business member engagement, and provide updates on progress and recommendations.

Key Accountabilities

Fraud Case Management TC Project Delivery

  • Work with internal customers to understand detailed requirements
  • Fully understand and support epic vision, problem statement
  • Epic segmentation to create and prioritize product backlog
  • Feature definition
  • Work with team to groom user stories
  • Define acceptance criteria for user stories
  • Continually groom product/release backlog in rally
  • Formally accept user stories that meet acceptance criteria
  • Present accepted user stories during stakeholder demo
  • Accountable for completed product according to acceptance criteria
  • Participate in, and actively contribute to, the planning, review and retrospective meetings.
  • Ensure the team fully understands the overall product vision
  • Drive technical resolution of customer/colleague facing issues that are Consumer Lending specific

Stakeholder Management and Leadership

  • Interact with peers, managers, and senior leaders within Fraud, technology and across the organization
  • Participate in key business meetings including, Fraud Operating Forum, Acquisition Working Group, Portfolio Working Group, and Technology and Control Working Group
  • Provide direction of Product Vision, Strategy and Commercials to multiple Agile Teams

Decision-making and Problem Solving

  • Responsible for contributing to the strategic vision of the product and product roadmap
  • Works independently to manage scrum team, backlog and delivery priorities
  • Has ability to make decisions on assigned work to maintain expected business value
  • Has ownership for sprint planning, timelines, deliverables, and roadmap reporting
  • Manage backlog and Progressive Elaboration sessions to maintain work volume

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Essential Skills/Basic Qualifications:

  • 3+ years of Financial service experience
  • 3+ years of experience in a technical environment
  • 1+ year fraud and/or chargeback experience

Desirable skills/Preferred Qualifications:

  • Experience with Fraud and chargebacks preferred
  • Knowledgeable of Agile principles and practices and the ability to adjust them as needed in the right proportions to fit a project/initiative and business environment
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
  • Proven ability to manage projects through the agile process and ensure objectives, goals, and commitments are met
  • Experience with UI/UX preferred
  • Ability to build strong working relationships with key stakeholders
  • Strong organization and prioritization skills
  • Experience with offshore teams would be a plus