• Negotiable
  • Manhattan, NY, USA
  • Temporary, Full time
  • Selby Jennings Technology
  • 2018-10-10

Operations Messaging SME

  • Location: Manhattan, NY, USA
  • Salary: Negotiable
  • Job Type: Full time

Tier 1 US Investment Bank in NYC is in need of Level 3 System Administrator. The candidate will be expected to provide daily operational support to a global Microsoft Exchange mail infrastructure and Microsoft Lync. The role is adjunct to Engineering, as the Operations team owns all toolsets which are required to both run and report on the plant on a daily basis. This role not only involves infrastructure skills, but also some scripting and development work, as we look to further automate many of our processes and end user toolsets.

Tier 1 US Investment Bank in NYC is in need of Level 3 System Administrator. The candidate will be expected to provide daily operational support to a global Microsoft Exchange mail infrastructure and Microsoft Lync. The role is adjunct to Engineering, as the Operations team owns all toolsets which are required to both run and report on the plant on a daily basis. This role not only involves infrastructure skills, but also some scripting and development work, as we look to further automate many of our processes and end user toolsets.

Responsibilities:
- System management and upkeep of the production environment
-Problem diagnosis, troubleshooting, escalation and notification.
-Run book documentation - inventories, problem resolution processes, documentation
-Testing of server upgrades and patch deployment

Skills:
- Self-starter with good interpersonal skills to facilitate working with end-users and other IT colleagues.
- Excellent communications skills
- Professional ownership of issues
- Good organizational skill; Ability to plan and prioritize
- Analytical Skills
- Proven troubleshooting skills in a support environment
- Strong sense of commitment and drive towards problem resolution
- Use of initiative and proactive approach to work
- Experience of working in a fast paced, changing environment
- Maturity to be able to execute job functions with minimal guidance