VP - Sr.Specialist, Digital Product Manager - Implementation (Technology)

  • Competitive
  • Jersey City, NJ, USA
  • Permanent, Full time
  • BNY Mellon
  • 16 Oct 18

VP - Sr.Specialist, Digital Product Manager - Implementation (Technology)

  • Serves as platform evangelist, driving product adoption in response to consumer inquires
  • Serve as platformSME, own select client conduits including responding to inquiries received ingroup inbox
  • Performadministrative and configuration tasks for client websites including general adhoc FE system updates based on client requests
  • Liaises with cross-functional teams to provide products that address client needs.

  • Leads cross-functional sessions with teams such as Development andMarketing.
  • Extensive clientcontact / short-term relationship management
  • Serve as Product /Platform Evangelist and Ambassador in those client engagements
  • Thrive on solvingproblems, encourage adoption to benefit client's investor experience, growadoption of products through client contact
  • Identifyopportunities / gather feedback from clients to advance the platform aid product team to align experience we provide with client expectations.
  • Ensures project is on time and to budget.
  • Is highly familiar with product competitors, consumer trends, and marketstatus.
  • May act as the primary point of contact for small to medium sized projects including product or featureimplementation / configuration
  • Perform routine administrative orconfiguration tasks to assist client use and adoption of products
  • Responsible for analyzing, defining, and challenging the product'sbusiness case based on team and industry reports.
  • Serves as platform subject matter expert andresponds in timely fashion to related inquires or requests.
  • Determines project responsibilities and scope.
  • Contributes to the achievement of area objectives.
  • Manages billing and related communication or reports

Bachelor's degree in business management or a related discipline, or equivalent work experience required, 8-10 years of related experience required, experience in the securities or financial services industry is a plus. Strong Relationship Management experience within technology, is preferred.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Pershing provides critical business process, financial and technology solutions for financial organizations around the globe. We operate behind the scenes to power transformational change for broker-dealers, registered investment advisors, independent financial advisers, hedge fund and '40 Act fund managers and individual investors. We strive to be innovators, developing open architecture technology and financial solutions to support our customers' growth. We advocate on behalf of our customers and help them respond to regulatory reform and drive positive outcomes for our industry and investors. From our core business as an industry-leading trade execution, clearing and custody provider, we have evolved into a global multifaceted firm that provides investment solutions, forward-thinking technology-driven efficiencies, practice management and service excellence.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New Jersey-Jersey City
Internal Jobcode: 45162
Job: Information Technology
Organization: Pershing Domestic-HR06431
Requisition Number: 1813466