Senior Representative, Client Processing - Margin Senior Representative, Client Processing - Margin …

BNY Mellon
in Jersey City, NJ, United States
Permanent, Full time
Be the first to apply
Competitive
BNY Mellon
in Jersey City, NJ, United States
Permanent, Full time
Be the first to apply
Competitive
Senior Representative, Client Processing - Margin
For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world's leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity.

BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial system including:
  • Managing the custody of approximately $37 trillion financial assets of the world's leading institutional investors, hedge funds, sovereign wealth funds, and corporates
  • Investing approximately $2 trillion as one of the largest global asset managers across a wide range of asset classes
  • Providing collateral, liquidity, and funding for the world's largest banks through our markets franchise
  • Serving family offices and high net worth individuals through our wealth management franchise
  • Providing a full suite of solutions to advisors, broker-dealers, family offices, hedge and '40 Act fund managers, registered investment advisor firms and wealth managers
  • Advising large global corporations on a range of trust and other solutions
  • Providing integrated managed data services to asset managers

BUSINESS OVERVIEW: Margin Department

Pershing's Margin Department is responsible for monitoring activity in Introducing Firms Investor accounts. The Margin Department monitors, reports and enforces Regulation T, FINRA rule 4210 and Pershing House Policies for Investor's cash, margin and short sale accounts. The unit provides margin client service support via phone, email and internal messaging systems to Introducing Firm Operations teams.

JOB DESCRIPTION:
  • Applies margin rules knowledge, expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
  • Performs complex operational tasks in a product or functional area.
  • Conducts independent analysis and policy interpretation.
  • Performs complex, manual processing of updates to client accounts or company records. Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
  • Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
  • Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks. Identifies, investigates and resolves problems in client accounts or company records.
  • Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
  • Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
  • Review and check work of other Client Processing Support staff and help resolve escalated issues. May be responsible for allocating and checking work of other team members.
  • May be responsible for specific supervisory review and approval actions.
  • Responsible for the quality and completion of own work.


Qualifications
  • High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.
  • 5-7 years of total work experience preferred.
  • Experience in brokerage processing preferred.
  • Applicable local/regional licenses or certifications as required by the business.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: United States-New Jersey-Jersey City
Internal Jobcode: 70609
Job: Operations
Organization: Pershing Domestic-HR06431
Requisition Number: 2107010
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