Operations - Enterprise Operations - Liquidity Ops - Bank Relations - Bank Account Management - Vice President - Jersey City

  • Competitive
  • Jersey City, NJ, USA
  • Permanent, Full time
  • Goldman Sachs USA
  • 16 Oct 18

Operations - Enterprise Operations - Liquidity Ops - Bank Relations - Bank Account Management - Vice President - Jersey City

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

Are you looking to apply your relationship and management skills while driving creative industry solutions? The Bank Relations team is seeking a professional who is looking to manage a team and the process, partner with teams across the firm as well as our custody and agent bank relationships to maximize commercial and operational value for the firm.

Bank Relations (BR) is a global team responsible for managing strategic relationships with the firm's network of agent banks vendors. The team's goals are to establish, enhance and maintain these relationships in order to derive the maximum commercial and operational value for the firm. BR leverages its agent bank network to develop creative industry solutions while ensuring the highest level of service quality and risk management. The team works closely with multiple divisions across the firm to accomplish its goals.



  • Partner with global Bank Relations managers to lead the global team in proactively managing external agent bank relationships for GS to achieve the firm's commercial and strategic goals
  • Manage a team of subject matter experts in the Bank Account Management (BAM) team on the external opening, maintenance and closure of the firm's cash and securities bank accounts, including client accounts in client-specific markets Field escalations from regional team and stakeholders
  • Contribute to the crafting of the team's global strategy and help drive the implementation - including KPI, KRI and other metrics used for the monitoring, oversight and progression of the team
  • Evaluate new business proposals to assess impact to the BAM process with the firm's agent bank network and further suggest methodologies in executing business facilitation strategies and tactical business solutions
  • Represent the Bank Relations team in industry and regulatory initiatives in collaboration with the global Bank Relations management team and other internal divisions
  • Engage with team to provide input, guidance and sign-off on various aspects of the team's workflow design, including, but not limited to the streamlining and standardization of procedures covering the front-to-back BAM process
  • Lead discussions with agent banks, the BAM team and other internal teams to complete onboarding and periodic Know Your Customer (KYC) Due Diligence processes for Goldman Sachs Group, Inc. and its subsidiaries
  • Utilize strong negotiation skills which include engaging our agent bank network on multiple topics that require negotiations to achieve the most favorable outcomes
  • Oversee the terms and conditions (T&Cs) contract review process between GS and its network of agent bank through collaboration with the Legal Division to enhance the portfolio of terms that governs the relationships between GS and each agent bank
  • Bachelor's Degree (BA/BS)
  • Minimum of 6 years of professional and relevant experience
  • A proactive self-starter, able to manage own time, priorities and independently identify and complete tasks
  • Strong delivery focus with a proven track record of achieving results and demonstrating proficiency in managing multiple competing tasks on a daily basis
  • Strong analytical and organizational skills
  • Highly detail oriented
  • Ability to operate independently and effectively drive multiple initiatives
  • Excellent interpersonal and communication skills with the ability to interact with a wide range of stakeholders, both internally and externally
  • Strong written and verbal communication skills
  • Proficient in Microsoft Word, PowerPoint and Excel
  • Ability to manage a diverse team; providing directions, guidance, feedback and motivation to all individuals
  • Candidate must be proactive, enthusiastic and team oriented
  • Ability to remain composed under pressure
  • Ability to prioritize work in a fast-paced environment
  • Ability to multi-task and re-prioritize at short notice
  • Adaptive to new changes and new challenges
  • Accuracy and attention to detail
  • Strong client service orientation
  • Well-developed organizational skills
  • Project management skills

ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.