Brokerage Services Support Analyst Brokerage Services Support Analyst …

BNY Mellon
in Jersey City, NJ, United States
Permanent, Full time
Be the first to apply
Competitive
BNY Mellon
in Jersey City, NJ, United States
Permanent, Full time
Be the first to apply
Competitive
Brokerage Services Support Analyst
BNY Mellon's Pershing has supported many of the world's most sophisticated and successful financial services firms for more than 80 years. Wealth and institutional firms rely on us for clearing and custody, trading and settlement services, a broad suite of investment solutions, middle and back office support, data insights, and business consulting. Pershing|BNYM offers middle office brokerage operations for Direct Brokerage Services clients in our Wealth Solutions space. The middle office team supports functions such as account maintenance and asset movement requests, document review and data processing. The team works closely with internal business partners to ensure all service levels are met. In this role you will build a good foundational knowledge base by gaining a solid understanding of middle office services, as well as a general understanding of our overall business model. Team members are client focused, detailed oriented and able to acclimate to a sometimes fast paced environment. You will also work with team members to create efficiencies and solutions to enhance overall client satisfaction. The team takes a proactive approach to working with our clients by meeting daily Service Level Agreements (SLAs), handling client requests across various topics and processing transactions in an accurate and timely manner. Responsibilities: Please apply to this role if you want to learn new processes, work within a team environment to think proactively and create viable solutions for clients, demonstrate flexibility in approach, and communicate clearly both in writing and verbally. Benefits: Team members become well versed in multiple processes and forge relationships with associates in other areas of the firm to resolve client issues and maximize satisfaction. Preferred Requirements: Looking for a candidate with a high school diploma (equivalent or higher), 1 or more years of working/internship experience, and proficiency with Microsoft Office; someone who enjoys collaborating, problem solving, and seeking innovative ways to improve processes. Qualifications High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 3-5 years of total work experience preferred. Experience in brokerage processing preferred. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-New Jersey-Jersey City Internal Jobcode: 70610 Job: Operations Organization: Pershing Domestic-HR06431 Requisition Number: 2111398
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