Customer Service Representative Customer Service Representative …

Fiserv
in Hickory, NC, United States
Permanent, Full time
Be the first to apply
29120
Fiserv
in Hickory, NC, United States
Permanent, Full time
Be the first to apply
29120
Customer Service Representative
Customer Service Representative Hickory, North Carolina/en-US/EXT/job/Hickory-North-Carolina/Customer-Service-Representative_R-10153714/apply

Job Title

Customer Service Representative

Job Purpose

Start Date: December 9, 2019

Pay: $14 per hour

*Spanish Bilinguals needed! Receive a premium on top of hourly rate!*

Training Hours: 12:30pm- 9:00pm Monday- Friday

Schedule: 12:30pm- 9:00pm Monday- Friday * Saturdays and Sundays off*

Job Overview

Our Care Rep's receive inbound calls from consumers making immediate, on demand payments. Payments are taken via the web or Interactive Voice Response system. In addition, we trouble shoot on failed payment attempts; provide confirmation of payments and respond to general payment questions.

Education:

High School Diploma or GED is required

Skills:

Ability to provide exemplary customer service

Active listener, express willingness and displaying empathy towards our customers

Ability to maintain composure while dealing with difficult situations

TEAM player

Furthers the Fiserv culture and values

Solid internet navigational skills are needed

Good verbal and written communication skills

Pre-employment background, credit, and drug screen are required.

Why we stand out from the rest

PEOPLE are caring and friendly

CULTURE, Team environment that is fun and supportive

PRIDE in what we do

Added Bonus

Quarterly Honors Program

State of the art facility clean and bright

On-Site gym

Free coffee, tea and soda for all

On-Site Café

Dual Monitors

Ergonomic chairs

Fiserv offers a competitive compensation and benefits program including:

Medical/Dental/Vision Coverage (eligible on your first day of employment)

On site cafeteria

Unlimited free beverages

Tuition Reimbursement

Flexible Spending Accounts

Business casual dress environment

Comprehensive training programs

Lucrative paid time off program

Competitive Bonus and Incentive Plan!

Be Fiserv proud!

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Companys policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Companys policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Posted YesterdayFull timeR-10153714

There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

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