A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.
About Infrastructure Services :
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering, and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
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Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Click the following link for more information on your rights as an Applicant - Required: Duties and Responsibilities This staff member completes the following activities using comprehensive technical knowledge of distributed and networking platforms: Monitors and supports multiple technology domains/platforms through the use of monitoring tools and applications. Identifies, diagnoses and resolves system alerts and time sensitive events that could impact system availability leveraging an escalation path when appropriate. Addresses work requests in accordance with established service level commitments. Adjusts workloads of the operating environment to provide optimum resources to applications, system jobs and testing. Responds to system failures and works with support or vendor teams to minimize business impact. Writes and maintains documentation for the IOPS organization. Administers systems by actively managing patching, routine maintenance and backups to include the scheduling and execution of related tasks. Participates in all meetings related to change, incident or problem management Identifies performance issues and trends impacting system availability or expected behavior and work to incorporate them into the problem management process. Identifies opportunities for improvement and participate in projects to automate manual tasks and processes. Participates in special projects and performs other duties as assigned. Minimum Qualifications Undergraduate degree in a related field or the equivalent combination of training and experience. 4-5 years of experience of Windows Systems Administration in an Enterprise IT environment. Strong and proven analytical and problem solving skills. Strong scripting and development knowledge and a demonstrated fluency in scripting languages, particularly PowerShell. Ability to prioritize and multitask and meet critical deadlines. Ability to document all technical procedures and user guides. General knowledge of the following practices and concepts: Service level agreements, technical standards and deliverables, event triage and troubleshooting techniques, log files, network protocols. Involves researching, developing, innovating and delivering effective and consistent solutions to support the infrastructure systems ensuring the application of current and emerging technologies. Day to Day responsibilities:
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.