IT Solution Owner

  • Competitive
  • Charlotte, NC, USA
  • Self Employed, Full time
  • Brighthouse Financial, Inc.
  • 18 Apr 19

IT Solution Owner

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they've earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.

At Brighthouse Financial, we're fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, we're better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. We're seeking passionate, high-performing team member to join us. Sound like you? Read on.

How This Role Contributes to Brighthouse Financial:
The IT Solution Owner (ITSO) is a key role in implementation of the VA Hedging future state solutions in Brighthouse Financial. ITSO is responsible for the following:

  • Management and governance of the VA Hedging future state program, incl. mitigation of any issues working with key stakeholders
  • Ensuring BHF project management processes are followed, checks and balances are maintained, and stakeholder expectations are managed
  • Maintains scope, cost and schedule of the program deliverables in interaction with delivery leads and program sponsor
  • Facilitates clear and concise written and verbal communication with all levels of internal and third-party business and technical project teams

Key Responsibilities:
  • Accountable for a portfolio of critical VA Hedging, Data and Data Science projects; Leads project delivery teams and ensure projects are delivered on time and on budget
  • As a key partner to business, technology and vendor teams, identify and monitor open issues, raise alerts and manage follow up and resolution
  • Define strategic roadmap of technology in partnership with business, data and vendor teams
  • Serve as conduit between senior management and business partners, technology stakeholders and vendors
  • Manage vendor relationship and tracks technology budget for the program portfolio
  • Produce superior communication and documentation to drive VA Hedging solutions governance
  • Maintain productive working relationships with all business, technology partners and third-party vendors in assigned business and technology domains
  • Defines and communicates program and project scope and deliverables based on requirements supplied
  • Communicates with assigned resources to ensure on-time completion of planned tasks
  • Implements risk management standards into the program to ensure all risks are identified and properly mitigated
  • Operates as an internal consultant directing the work of all levels of management
  • Drives recommendations into the annual strategic planning process, ensuring alignment to the highest strategic priorities

Essential Business Experience and Technical Skills:
  • A proven track record for 7+ years of managing critical large-scale solutioning programs with extensive business acumen and a broad range of exposure to business units is required
  • Demonstrated ability to inspire the trust, confidence and respect of peers and other senior leaders, using superior customer relationship, communication, negotiation and conflict resolutions skills is required
  • Extensive experience with managing vendors and consultants / contractors, BPO and SaaS solutions in Cloud using an Agile methodology is preferred
  • Prior experience and knowledge of Capital Markets and/or VA Hedging business processes is a big plus
  • Ability to successfully interface and partner with all roles of technical solution stand up projects and programs
  • Self-driven ability to understand, uncover, resolve and recommend options to solve complex business issues with technology solutions