Director of Communications Director of Communications …

in Charlotte, NC, United States
Permanent, Full time
Last application, 03 Aug 20
in Charlotte, NC, United States
Permanent, Full time
Last application, 03 Aug 20
Director of Communications
All companies + Hiring difference makers. ☰ Director, Plan Event Communications Production New 💼 TIAA 📅 19 hours ago Post Date Apply for Job Share this Job COMPANY OVERVIEW:

TIAA is a unique financial partner. With an award-winning track record for consistent performance, TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $1.1 trillion in assets under management (as of 6/30/2019) and offers a wide range of financial solutions, including investing, banking, advice and guidance, and retirement services.

For more information about TIAA, .


This position reports to the VP, Plan Event Communications (PEC), and is primarily responsible for leading the PEC Production team that will develop and distribute participant communications around retirement plan changes, complex transitions and ad hoc needs.  The ideal person will be a dynamic leader with strategic agility, process discipline, and a results-focus.  They understand business complexities and the requirement to simultaneously manage output for multiple projects.

  • Serve as a key member of the PEC leadership team that drives effective B2B2C communications that meet clients and regulatory requirements while bringing in new customers, assets and net flows to TIAA
  • Develop and manage processes to produce communications, from single to multi-component packages; coordinating creative, editorial, and list production 
  • Establish service model, optimizing use of automation and of outsourced agency services
  • Ongoing communication and interactions with PEC Communications Consultants and client-facing teams to understand client needs, deadlines and sensitivities
  • Lead change management efforts

Required Qualifications:

  • 5+ years management experience in marketing/communications production, digital experience delivery or managing operational processes
  • Bachelors Degree
Desired Qualifications:
  • Masters Degree
  • 5+ years experience leading process improvement initiatives and/or digital 
  • Six Sigma

Equal Employment Opportunity is not just the law, its our commitment. Read more about the .

If you need assistance applying due to visually or hearing impaired, please email .

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information
  • Requisition ID: 1725762
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