Credit Manager Credit Manager …

Credit Karma, Inc
in Charlotte, NC, United States
Permanent, Full time
Be the first to apply
Competitive
Credit Karma, Inc
in Charlotte, NC, United States
Permanent, Full time
Be the first to apply
Competitive
Credit Manager
Manager of Credit Card Partnerships - Charlotte, NC Charlotte, NC / Business Development / Full-time Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K.  While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their  financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. *Banking services provided by MVB Bank, Inc., Member FDIC Credit Karma is seeking an analytical, driven and results-oriented individual to help lead its partnerships and business forward.  In this role, you will use your relationship management experience to develop and deepen partnerships with credit card partners, ranging from startup fintechs to the largest financial institutions in the world.  Given your expertise in digital marketing, consumer lending, and strategic thinking, you will work cross-functionally with product, analytics and marketing teams to help shape the overall strategy for the credit card business.  Through your efforts developing our partnerships, you will help deliver the mission of making financial progress possible for Credit Karma's members. What youll do:
    • Lead communications and serve as primary point of contact for credit card partner relationships
    • Promptly, professionally and thoughtfully manage partner needs and requests in a fast-paced environment. Also has the ability, acumen and comfort to know when and how to say no to partners when necessary
    • Leverage internal and external data to develop business recommendations that generate value for credit card partners and Credit Karma
    • Able to quickly understand partners' businesses and priorities and use that knowledge to advance the goals of our partners and our business
    • Partner with internal Operations team to ensure high-quality delivery of our partners' marketing strategies
Whats great about the role:
    • High impact, high visibility - Play a key role in guiding strategy for your vertical 
    • Work in a highly cross-functional, highly collaborative environment - you are the hub of many spokes within CK
    • Use business acumen, analytical skills and relationship experience to market and execute complex initiatives with both new and existing partners
Minimum Basic Requirement
    • Has 2+ years of experience in credit card customer acquisition or customer management, media buying or digital marketing
    • Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university and/or 6+ years relevant work experience
Preferred Qualifications:
    • Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in verbal and written communications  
    • Hyper-focused on partner satisfaction and substantial experience developing and managing complex relationships, preferably proven by at least 2+ years of experience in a client or partner-facing role in a sales/consulting/business development capacity
    • Adept at collecting, analyzing and synthesizing data to support strategies and communications internally and externally
    • Incredibly responsive and solution-oriented -- operates at a high tempo and has an unrelenting drive to see efforts through to positive impacts on our members and partners
    • Highly organized and detail-oriented -- able to successfully manage complex projects
    • Thrives in ambiguity -- requires minimal oversight and can independently and thoughtfully develop and implement recommended approaches to complex problems
    • Both curious and creative, consistently seeking out ways to improve our partnerships and business 
Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with an eye single to fostering an inclusive environment that recognizes the contributions of all. Weve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or expression, marital status, national origin, disability, genetic information, status as a protected veteran, or any other protected characteristic. We prohibit discrimination of any kind and will also consider qualified applicants with arrest and conviction records in a manner consistent with applicable federal, state, and local law. Our people are everything, our core values are real, and our guiding mission is strong. Join us!
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