Program Manager - Technology Program Manager - Technology …

Ameriprise Financial, Inc.

in Minneapolis, MN, United States
Permanent, Full time
Be the first to apply
Ameriprise Financial, Inc.

in Minneapolis, MN, United States
Permanent, Full time
Be the first to apply
Program Manager - Technology
Job Description

Manage multiple technology projects or releases in addition to managing a team of project management professionals. Plan and effectively manage all aspects of the program, project or release including cost, schedule, scope, quality and project resources following the appropriate methodologies.


Major areas of accountability:
  • People Leadership ~~ Manage Program Life cycle ~~ Define Program ~~ Manage Expectations ~~ Manage Program Scope ~~ Financial Accountability Indirect Expense $5-10MM
  • Effectively lead a project management team in a manner that ensures timely execution of project deliverables (through performance management, coaching and skill development, etc.). Provide governance oversight to ensure program/project adherence to analysis strategy, standards, policies, tools and procedures. Guide PM practitioners to consistently apply appropriate analysis principles and standards during project analysis, design and implementation phases.
  • Deliver an annual portfolio of technology programs/projects with total budgets ranging from approximately $5MM to $10MM+ through effective management of staff, budget, schedule, scope, quality and risk. Accountable for program/project communications, milestone tracking, financials, risk assessment and contingency planning and escalation and resolution of critical issues to program/project sponsors/owners.
  • Define the overall vision, objectives and key deliverables for the program; identify and track key measures of success. Direct the development of comprehensive project plans that incorporate deliverables, accountabilities and time lines, communication plans and that utilize the company's project management system for maintaining/tracking project plan and status. Provide regular status reporting on health of the program and program progress (e.g. budget, scope, issues, risks), as defined by company standards.
  • Work effectively with business partners, vendors and staff to develop the program agenda and ensure agreement/adoption of objectives/deliverables by affected constituencies. Provide proactive communication to program/project owners. Work to identify cross-organizational interdependencies and ensure appropriate integration to project plan. Effectively manage client expectations and resource requirements to ensure ownership and success.
  • Provide day-to-day leadership for all program activities related to delivery of large, complex, major IT delivery programs to ensure the program meets defined success criteria. Align cross-organizational resources to ensure successful delivery of the program, project or release. Effectively manage program risks and issues ensuring they are resolved in a timely manner. Work with business and technology leaders to recommend program/project scope changes and integrate in to the program/project structure.

Required Qualifications

  • Bachelors degree or equivalent (4-years) in Computer Science, Business or related field; or equivalent work experience.
  • 5+ years relevant experience, including at least two years of project management experience with software development projects.
  • Expert level understanding of business functional areas, business management issues and the IT organizations systems and capabilities.
  • Expert level consultative and influencing skills.
  • Demonstrated ability to deal with ambiguity and to effectively manage within it.
  • Effective written and verbal communication skills including executive level business and technology partners and presentations.
  • Successful track record of delivering projects/programs/releases on time and within budget that meet quality guidelines.

Preferred Qualifications

  • Expert skills in layered projects involving multiple systems and multiple phased deliveries.
  • Proven ability to be broadly focused and manage multiple efforts concurrently.
  • Demonstrated achievements in planning, directing and implementing complex projects on time, within budget and with desired functionality.
  • Strong conflict resolution, negotiating and influencing skills.
  • Ability to relate well at all levels of the organization, building rapport and maintaining collaborative relationships.
  • Ability to relate well at all levels of the organization, building rapport and maintaining collaborative relationships.

About Our Company

With the right company, life can Be Brilliant®. The Ameriprise Financial Technology team mission is to create innovative technology solutions and engaging digital experiences for our clients, advisors, and employees. We embrace an inclusive and collaborative culture that allows us to partner across the business and lend our expertise in the areas of corporate computing, network infrastructure and security. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Technology and we can Be Brilliant® together.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
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