Document Imaging Professional Document Imaging Professional …

Ameriprise Financial, Inc.
in Minneapolis, MN, United States
Permanent, Full time
Be the first to apply
Ameriprise Financial, Inc.
in Minneapolis, MN, United States
Permanent, Full time
Be the first to apply
Document Imaging Professional
Job Description

Process incoming documents by opening, preparing, and scanning within defined time and quality standards. Work with various imaging equipment and ensure customer satisfaction by meeting or exceeding performance and output standards based on industry benchmarks.


• Process incoming mail to ensure order aligns with workstream requirements. Appropriately assemble documents using separator sheets to ensure client documents remain intact. Ensure that mail prep follows defined business requirements, including following specialized client procedures.
• Scan documents within appropriate business rules and establish jobs. Create, maintain, and update production log.
• Process high volume of incoming mail submitted for imaging, which includes straightening folded or creased documents; repairing torn or damaged documents. Efficiently prepare paper mail for scanning via IBML. Preparation includes removing paperclips, staples, rubber bands and other types of fastenings from incoming documents.
• Communicate problems effectively and notifies leader of potential hazards promptly. Use equipment checklist to perform specialized maintenance of scanning equipment.
• Handle administrative tasks including, but not limited to, emails, voicemails, departmental and/or company training (required and self-directed).

Required Qualifications

• High school degree or equivalent.
• Strong organizational skills with an attention to detail.
• Good oral and written communication skills.
• Ability to work independently.
• Ability to maintain quality and error free work.
• Ability to multi-task physical documents as well as Internet-based programs.
• Work well under pressure.

About Our Company

With the right company, life can Be Brilliant®. At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial and we can Be Brilliant® together.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Ameriprise Financial, Inc. logo
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