Business Systems Analyst - Tech Business Systems Analyst - Tech …

Ameriprise Financial, Inc.
in Minneapolis, MN, United States
Permanent, Full time
Be the first to apply
Ameriprise Financial, Inc.
in Minneapolis, MN, United States
Permanent, Full time
Be the first to apply
Business Systems Analyst - Tech
Job Description

Act as the liaison between the business & IT organizations and external vendors in order to provide technical solutions that meet user needs and improve business performance by gathering and documenting business and user requirements, problem solving, and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Manage testing execution, issue resolution, and support production implementation.


  • Gather, analyze, document and manage business and user requirements (both functional and non-functional) for technology solutions that address business needs. Assist in identifying potential solutions for the business and provide input to issues or risks. Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in requirements.
  • Complete all project work objects and deliverables using Ameriprise Quality Management System (AQMS) standards and a deliverables-based approach. Facilitate development of the testing strategy/plan and the process of test scenario documentation with the business team. Ensure appropriate bi-directional tracing of project modifications back to business and user requirements.
  • Provide overall management of the testing execution effort including documentation and resolution of defects, reporting on testing progress, and implementation checkout.
  • Develop expertise in all systems, processes and data relating to the assigned business or project. Develop expertise within the analyst practice - including all business analysis tools, processes and best practices. Leverage domain and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible - including selecting the appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project.
  • Establish and maintain effective working relationships with technology teams and business partners at management and end user levels. Educate business partners on systems capabilities and the feasibility of developing specific solutions. Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs.

Required Qualifications

  • Bachelor's degree or equivalent
  • 3+ years relevant experience required.
  • Strong analytical skills including ability to identify patterns, potential issues and then translate those into requirements.
  • Solid understanding of business functional areas and business management issues as well as the IT organization's systems and capabilities.
  • Knowledge of and ability to effectively use requirements management tools and testing tools (e.g. JIRA).
  • Exceptional written and verbal communication skills, including meeting facilitation.
  • Experience working with Microsoft Word, Excel, and SharePoint applications.
  • Results-driven and capable of working independently as well as working as part of a cross-organizational team.
  • Ability to handle changing priorities, manage multiple tasks, and work within tight time frames and deadlines.

Preferred Qualifications

  • 3+ years of demonstrated experience in business and functional requirements elicitation, translation, and documentation
  • Experience with business process modeling and process flow tools (e.g. Visio).
  • Experience with writing test scenarios.
  • Experience working with Microsoft Outlook, OneDrive, OneNote, PowerPoint, and Teams applications.
  • Experience working within a systems development life cycle methodology environment (e.g. CMMI, AQMS).
  • Experience supporting applications within Human Resources.
  • Experience working with on-premise or third party SaaS applications.
  • Experience configuring and maintaining SharePoint and JIRA project sites.
  • Business analysis certification (e.g. CCBA, CBAP, or PMI-PBA).

About Our Company

With the right company, life can Be Brilliant®. At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial and we can Be Brilliant® together.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
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