Fraud Operations Alerts Associate - Firmwide Operations

  • Competitive
  • Baltimore, MD, USA
  • Permanent, Full time
  • Morgan Stanley USA
  • 18 Feb 19

Fraud Operations Alerts Associate - Firmwide Operations

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Firmwide Operations includes Fraud Operations, Shared Services and Banking Operations (SSBO), Operations Risk and Control, Global Project Group and Metrics, Branch Operations, and Divisional Management as well as Wealth Management. In an effort to protect client assets, provide a safe and secure banking environment, and minimize financial loss to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring client activities in order to detect and curtail fraud.

The Fraud Investigations Team is the Firms first line of defense for monitoring suspicious transactions as part of the Fraud Operations Division. The team is responsible for the timely identification, and immediate investigation of transfers that do not meet Firm requirements for real time reflection within Firm systems. The team serves as the Firm's subject matter experts for all payment activities and provides training and awareness to the payment community globally.

The team is seeking an Analyst to support our alert vetting teams in either our Baltimore.

The successful candidate will work closely with Fraud Operations groups as well as other stakeholders across the Firm. The role requires the candidate to have an understanding of system architecture principles, project management fundamentals, and process analysis and design best practices. The successful candidate must also be able to analyze the commercial impact of business decisions.

The successful candidate will be responsible for:

- Real time review and investigation of monetary transactions to determine if fraud or misrepresentation exist for payments not recorded within Firms books and records
- Coordinate and assist on proposed decisions and action to be taken as a result of any fraud investigation
- Collaboration with Payment Teams to investigate specific wire transfer validity and accuracy
- Document findings in a concise manner for communication to the appropriate internal stakeholders and Senior Management
- Adhere to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations


Experience and Skills Required:
- Experience with issue tracking/resolution, drafting and maintaining procedures
- Superior analytical, critical thinking, and decision-making skills to addressing false positives
- Experience in fraud or break investigations desirable (but not essential)
- Excellent written and verbal communication skills required
- Ability to manage conflict and challenge payment teams processes and controls
- Self-motivated and able to efficiently produce results when working independently
- Detail oriented with the ability to work in a team environment
- Task oriented and inquisitive in nature