Financing and Collateral Operations Team Manager - Institutional Securities Group Product Operations

  • Competitive
  • Baltimore, MD, USA
  • Permanent, Full time
  • Morgan Stanley USA
  • 19 Oct 18

Financing and Collateral Operations Team Manager - Institutional Securities Group Product Operations

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Institutional Securities Group (ISG) Product Operations encompasses two functionally aligned organizations. The first, Trading & Client Operations, provides Operations functions in direct support of activity executed by Institutional Sales &Trading. The second, Clearing Operations, provides Operations functions in direct support for activity cleared by Morgan Stanley on behalf of our clients in Prime Brokerage, Listed Derivatives, and OTC Derivatives. The broad organization partners closely with Sales and Trading to develop and implement new products and services as well as drive efficiency and reduce risk in our processes. At all times we are focused on delivering quality service to clients both internal and external. ISG Product Operations partners closely with Shared Services and Banking Operations as well as Branch Operations and Operations Risk & Control to deliver a connected 'front to back' view of operations to ISG Sales and Trading.


Trade Processing

- Ensure securities lending trades booked by the trading desk are processed quickly and accurately.
- Resolve any trade exception issues by liaising with the trading desk and appropriate support teams.
- Perform trade reconciliation and resolve breaks.
- Resolve failing trades by working directly with the trading desk and counterparties.
- Troubleshoot problems arising on an ad-hoc basis and react to both the trading desk and client driven demands.

Business Enablement

- Liaise with Operations Teams, Trading Desks, Prime Brokerage and Technology globally to identify and implement strategic improvements.
- Proactively explore tactical and strategic solutions to close identified control gaps, working with other teams as appropriate.
- Coordinate meetings and synergize with various teams globally.
- Maintain a clear focus on enhancing controls and continuously reducing operational risk.

Relationship Management

- Support Morgan Stanley's lender relationships by providing superior client service.
- Manage team relationships throughout the firm at all levels, including Sales and Trading, Legal and Compliance, Risk Management, Technology, Finance, and Operations.
- Develop strong partnerships with IT colleagues to design, develop, and implement technology solutions to business requirements.
- Collaborate with our global support teams located in the Americas, Europe and Asia.
- Develop a strong working relationship with our Offshore Vendor Teams who perform various support tasks.
- Supervisory oversight of the Vendor Oversight and Regulatory Control team


- Prior people and process oversight management.
- Bachelor's degree required
- Ability to prioritize work and meet deadlines
- Ability to multi-task
- Professionalism
- Ability to work well in a team environment
- Attention to detail
- Awareness and correct assessment of risk
- Excellent communication skills (verbal and written)
- Ownership mentality
- Ability to creatively think through problems and identify solutions


- Experience in Financial / Investment banking operations
- Strong Excel skills
- Series 99 required