Operations Client Service Associate Operations Client Service Associate …

State Street Bank
in Quincy, MA, United States
Permanent, Full time
Be the first to apply
State Street Bank
in Quincy, MA, United States
Permanent, Full time
Be the first to apply
Operations Client Service Associate
Operations Client Service, Associate 2 North Quincy, Massachusetts/en-US/Global/job/North-Quincy-Massachusetts/Operations-Client-Service--Assc2_R-631976/apply

Position Description

An Associate II within the Alternative Investments Group is responsible for maintaining the daily operations of 5 or more clients and will begin to develop skills in the areas of Limited Partnership/Real Estate/ Hedge Fund processing, document interpretation and review, and pricing these alternative asset classes.

Job Duties and Responsibilities:

  • Process alternative investments (limited partnerships, real estate, and hedge funds) activity and valuations for some of the largest pension and endowment plans in the world.
  • Process limited partnership, real estate, and hedge fund activity to the accounting books of records within 24 hours or receipt using the correct general ledgers and accounting functions.
  • Monitor daily exceptions between custody and accounting applications with a focus to clear in 4 days or less.
  • Retrieve limited partnership, real estate, and hedge fund statements from manager websites/emails and update the market values in the valuation tool.
  • Run pricing daily/monthly and review/confirm all price changes over 5%.
  • Complete daily and month end checklists to confirm all activity and pricing is complete.
  • Training will be provided onsite with additional trainings throughout the year.
  • Monitor client mailboxes and clear them daily up to 4PM.
  • Be a team player and support the team on daily deliverables as well as client projects.
  • Aide in the setup of clients on State Streets electronic cash flow module (ECFM).
  • Maintenance of client requirements and provision of reports as provided for by these client requirements
  • Participation in change management activities as assigned (e.g. restructures, new benchmarks etc.)
  • Delivery of Universe and related products within prescribed timescales, as assigned
  • Liaison with data providers, colleagues and clients on issues and initiatives relating to the quality and timeliness of data and the content of the reports
  • Active engagement in production monitoring and quality assurance processes
  • Processing and validation of data within specified timescales
  • Effective and timely handovers of work in progress to other teams as appropriate
  • Active engagement in production monitoring and quality assurance processes
  • Execution of quality control checks on reports prepared by performance administrators
  • Overtime required if deliverables not met.


  • Strong computer competence (Microsoft Applications: Word, Excel)
  • Aptitude for math
  • Strong oral communication and interpersonal skills
  • Strong accuracy aptitude, and detail orientation
  • Ability to multi-task and work under pressure within a deadline oriented environment
  • Associates degree with business coursework and related experience OR Bachelors degree with business coursework
Posted 2 Days AgoFull timeR-631976

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. Its also part of our commitment to inclusion, development and engagement, and corporate social responsibility. Youll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our .