Manager, Operations Manager, Operations …

State Street Bank
in Quincy, MA, United States
Permanent, Full time
Be the first to apply
State Street Bank
in Quincy, MA, United States
Permanent, Full time
Be the first to apply
Manager, Operations
Manager IAM operations, AVP Quincy, Massachusetts/en-US/Global/job/Quincy-Massachusetts/Manager---IAM-operations--AVP_R-633660/apply

Identity and Access Services is looking for an Manager IAM Operations, AVP to join a dynamic team responsible for implementing and managing services processes and technology to ensure that State Street maintains a strong control environment related to system access. The IAM specialist will manage a small team and will support the operationalization of the tasks to support Identity and access management controls and associated new processes. The team is responsible for monitoring the access policy violation by analyzing the data entitlement surveillance, reporting access role rationalization and/or generating reports for business applications owner or other parties. They may also complete user access requests account clean up or other special projects. The operating model is evolving over the 6-9 months so flexibility and in depth understanding of the policy and the processes is required.

The ideal candidate should have a strong experience with Business Analysis and Identity and access control management. They should be a team player who has the ability to multitask and the flexibility to adapt to changing assignments. They have a passion for technology excellent problem solving skills a positive attitude and the ability to thrive in a dynamic business and technical environment. The candidates must be able to effectively communicate with business and technology team members at all levels of the organization.


Manage a small team of 5-6 employees and contingent workers

Manage completion across multiple in scope activities according to priorities and deadlines

Complete assigned tasks completely and accurately

Provide input to define and continuously improve the processes applied to the activities performed

Liaise with internal governance, internal and external audits to present new processes and maintain SOPs

Track and report Key Performance Indicators (KPI) and Critical Success Factors (CSF)

Assure timely corrective action is taken and at risk activities are escalated to stakeholders

Support Global Identity and Access Services manage on special projects

Bachelors degree in related technical and/or business field required

At least 5 years of relevant experience in Business Analysis and Identity and access management controls

Demonstrates ability and eagerness to learn new tasks and skills and a strong interest in new technology

Proven ability to meet deadlines and escalate issues and barriers

Experience working with offshore and other global and cross functional teams

Knowledge of logical access policies practices and procedures

Understanding of Corporate Information Security standards

Advanced understanding of MS applications with focus on data analysis (Excel) process flow (Visio) and presentations (Word PowerPoint)

Excellent written and verbal communication skills

Excellent organizational and documentation skills

Self-starter who can work well independently and as part of a team

Posted YesterdayFull timeR-633660

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