Customer Service Associate Customer Service Associate …

Global Companies Llc
in Pittsfield, MA, United States
Permanent, Part time
Be the first to apply
Competitive
Global Companies Llc
in Pittsfield, MA, United States
Permanent, Part time
Be the first to apply
Competitive
Customer Service Associate
Customer Service Associate - Part Time Pittsfield, MA - Convenience Plus Tyler St/en-US/globalpartnerscareers/job/Pittsfield-MA---Convenience-Plus-Tyler-St/Customer-Service-Associate---Part-Time_R0012080/apply Job Description:

Customer Service Associate

Alltown Fresh is a newly launched brand expected to disrupt and forever change the traditional convenience store market. In addition to fuel for their vehicles, Alltown Fresh offers local communities healthy, fresh food choices and made-to-order meals including organic, natural, vegan, vegetarian, gluten-free, and locally-sourced alternatives all in a rush-free environment where neighbors can hang out with one another. We believe people shouldnt need to sacrifice healthy and fresh food choices for convenience. Alltown Fresh is the first convenience market in America to offer fresh food choices, as well as gas/diesel, a café, coffee, outdoor seating, groceries, craft beer (when permitted), wifi, pet relief areas, traditional snack options, phone and electric car charging stations.

Essential Job Function:

Works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including food preparation, cash register duties, customer service, general housekeeping and other related functions. Ensures exceptional customer experience every time.

Duties and Responsibilities:

  • Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer inquiries in a timely manner. Utilize corporate customer service model to ensure customer engagement.
  • Support and follow safety and security guidelines
  • Ensure proper execution of assigned programs and procedures.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.
  • Ensure proper execution of all assigned store level marketing programs
  • Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash etc)
  • Replenish products and supplies to ensure in stock conditions at all times
  • Communicate with store management team regarding customer requests and vendor-related concerns
  • Check in external and internal vendors per established procedures.
  • Complete other tasks as assigned by store management.

Knowledge, Skills, and Abilities:

  • Exceptional customer service by providing pleasant greeting and parting remarks and make eye contact with customers
  • Superior relationship building skills
  • Highly effective communication
  • High School Diploma or equivalent
  • Ability to work unsupervised
  • Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
  • Ability to communicate effectively with associates and guests
  • Ability to count, read and write accurately to complete required paperwork
  • Ability to operate and use all equipment necessary to operate the store
  • Ability to work in a fast paced environment

Qualifications

  • Ability to lift up to 50 pounds
  • Must be at least 18 years old to be considered for this position
  • Reliable transportation
  • Ability to freely access all area of the store including, selling floor, stock area, and register area
  • Ability to reach, bend, twist, stoop, kneel and/or crouch during a shift
  • Ability to climb ladders/stairs
  • Work in intermittent temperatures (i.e. cooler, outside, etc.,)

Job Type:

Full Time/Part Time Non-Exempt

We are an equal opportunity employer.  We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information or any other legally protected status.

Posted TodayPart timeR0012080

A publicly traded master limited partnership, Global is a midstream logistics and marketing company that owns, controls or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. The Partnership is a leader in the transportation of crude oil and other products by rail across its "virtual pipeline" from the mid-continental U.S. and Canada to the East and West Coasts for distribution to refiners and others. With approximately 1,600 locations, primarily in the Northeast, Global also is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Global is No. 180 in the Fortune 500 list of Americas largest corporations.

We are an Affirmative Action Employer. Click to learn more.

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