Director of Engineering Director of Engineering …

Santander
in Milton, MA, United States
Permanent, Full time
Be the first to apply
Competitive
Santander
in Milton, MA, United States
Permanent, Full time
Be the first to apply
Competitive
Director of Engineering

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Network Engineering Associate Director Req ID: 2001257 Date posted 05/01/2020 Network Engineering Associate Director - 2001257 Description

The Network Engineering Associate Director provides technical and managerial leadership in the design, planning, operation, maintenance, and advanced troubleshooting of Santander US Network and voice infrastructure. This position must ensure continuity and alignment of Santander US network and voice administration/engineering direction and plans with Santander North America strategy.

Responsibilities
  • The candidate will participate in architecting Santander network and voice infrastructure and in the development of guidelines, procedures, and standards. The candidate in this role will lead and drive the overall strategy of multiple functional areas around Network and Voice Engineering.

  • Provides 24x7 on-call support in troubleshooting of High Priority incidents to ensure quick recovery of critical services.

  • Provides innovative ideas and approaches that improve availability of Santander US network and IT systems.

  • Participates in the development of IT standards, policies, and procedures.
  • Ensures support of standards, policies, and procedures.
  • Assists the Senior Director in the development of the global strategy for Santander US Infrastructure, designing and providing project cost estimates for new initiatives.
  • Supports operation teams in preparing remediation plans for audit recommendations.
  • Identifies risks and proposes remediation plans for them
  • Acts as liaison between the different network teams in Santander US, coordinating initiatives that require participation of more than one team, designing connectivity models that comply with Santander US standards

This position participates in architecting Santander network and voice infrastructure and in the development of guidelines, procedures, and standards.

The candidate must stay abreast of latest technology developments to ensure service levels proactively meet or exceed Santander US requirements and service level agreements with key stakeholders and vendors. The candidate in this role needs will lead and drive the overall strategy of multiple functional areas around Network and Voice Engineering

Work with third party vendors to evaluate existing contracts, adopt new technologies, and drive contract efficiency.

Work with other Infrastructure teams to communicate new initiatives and collect feedback on user experience

Use data to generate KPI/KRIs to measure the success of the operation and drive decision making

Qualifications

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Security, or equivalent work experience in related IT field is required

  • 15+ years of Network and Voice Engineering experience.

  • Ability to provide hands-on technical and operational guidance to senior engineers.

  • Advanced knowledge and background in network and systems administration

    • In-depth understanding of Cisco network and voice technology stack.

    • In-depth knowledge of Cisco Routing and switching and Cisco UC technologies

    • In-depth understanding of IP routing (BGP, OSPF) switching.

    • In-depth understanding of Cisco WiFi architecture

    • In-depth understanding of F5 Load Balancing technology

    • In-depth understanding with DNS/DHCP architectures

    • Strong understanding of WAN optimization and storage replication

    • Strong understanding of Network Security: stateful firewall (Checkpoint hands on experience preferred), IPS/IDS, network encryption.

    • Familiar with Akamai security suite and CDN solutions

    • Strong understanding of Disaster Recovery techniques

    • Strong understanding of VMware/vCenter and storage networks.

    • Linux/Microsoft Systems Administration.

  • Strong communication and influencing skills where you can explain ideas from different perspectives to technical and non-technical audiences

  • Capable of managing competing priorities and making the right trade off based on business impacts.

  • Experience in large, complex organizations.

  • Demonstrated customer orientation.
  • Demonstrated ability to build and maintain partnerships at every level and manage those relationships.

  • This position requires advanced reasoning competencies.

Preferred Qualifications

  • Cisco CCIE certification is a plus
  • Bilingual English/Spanish is a plus

    At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Job : Infrastructure Build Primary Location : Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp Organization: Technology (5900) Schedule : Full-time Job Posting : May 1, 2020, 5:10:40 PM Share this job
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