Grow your income, your career and work virtually with a global financial services company of 12,000 talented professionals! You bring passion, talent and great mortgage processing knowledge then let us bring the work to you, in one of the hottest fields right now as a Mortgage Loan Processor III for our thriving organization.
A ROLE YOU WILL LOVE
You understand what it takes to solve customers problems in fact, you are driven to do so. You find that your approach to creating a positive experience helps you excel with complex problems. Given the pressure of high demands, you turn up the energy and enthusiasm to ensure ever customer feels like they have your undivided attention. Thats what we do we help our customers with one of their biggest and often most complex assets their mortgage. And we do it with confidence and a smile.
What kinds of interactions will you have with our customers? You will be using your customer service and advance problem solving to assist borrowers on several different wealth management loan type of products when it comes to their mortgage accounts. Typical tasks might include collaborating with client, borrowers, closers, third parties and settlement agents to ensure timely signing of documents, ensure quality review on documents and loan pipeline management, and evaluate internal and external compliance audit finding and remediate those loans. While performing the duties, you will view and have access with confidential financial data, ensure all regulatory requirements have been met such by the closing disclosure timing, appraisal delivery and a change in circumstance. Come expand on your Processing skills and leverage your career, here at Computershare!
$5,000 Sign on Bonus after 6 months of employment
Eligible for a monthly bonus incentive based on performance and production of filing loans
REWARDS AS UNIQUE AS YOU
A choice medical insurance plans designed to meet your needs
Dental & Vision insurance
Life & Disability insurance
Flexible spending and health savings accounts
Employee Stock Purchase Plan
Paid time off - Youll accrue 3 weeks your first year!
$1,000 Employee Referral Program
Banking and investments plans
Rewards and recognition programs
Employee discounts for wellness, auto & homeowners insurance, wireless service and more
WHAT WE NEED FROM YOU
A personal landline or cell phone
A quite workspace
Exceptional active listening skills with ability to paraphrase what is being stated to validate understanding
Ability to navigate multiple software programs and detailed knowledge of mortgage closing process, including TRID and High Networth Lending transactions
Proven expertise with TRID compliance related task and ability to course correct activities and behaviors to improve compliance and quality related performance.
A self-starter who demonstrates a strong sense of urgency with great problem-solving, organization skills and ability to multi-task high volumes pipelines
Ability to evaluate tax returns and credit documents to determine readiness for loan approval or identification of risk
Solid verbal communication skills with ability to articulate communication clearly and effectively to the borrower and management team
Solid writing skills with ability to write clearly and concisely
Ability to multitask and follow assignments to completion with attention to detail and accuracy
Ability to work independently and can prioritize competing tasks while maintaining a high degree of quality/compliance accuracy while meeting deadlines
Ability to effectively handle escalated issues by utilizing problem solving skills
Ability to work flexible schedules and work overtime as necessary
Excellent basic mathematical problem-solving capabilities such as addition, subtraction, multiply, divide and decimals
Analytical ability to test and evaluate systems/processes to validate effectiveness and/or make improvements recommendations
Proven track record of both high productivity, deadline driven and high-quality work across multiple clients and loan file types when it comes to high end borrowers wealth management assets
Knowledge of federal and state fair lending requirements and NMSL licensing is preferred.
Enhanced systems knowledge and expertise around how systems work such fraud monitoring tools (mavent, corelogic, interthinks, FHA, VA, DU and LP)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum of 2 years of customer support experience required
Minimum of 2 years of industry experience in compliance, fraud and monitoring tools (mavent, corelogic, interthinks, FHA, VA, DU and LP)
High school diploma or general education degree (GED)
A COMPANY TO BE PROUD OF
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the worlds leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
DIVERSITY IS A STRENGTH
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped well be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Our key values Certainty, Ingenuity and Advantage drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond todays problems to find tomorrows solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
Your career is waiting. To learn more, visit us at .
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.