Investments Control Administrator Investments Control Administrator …

in Canton, MA, United States
Permanent, Full time
Be the first to apply
in Canton, MA, United States
Permanent, Full time
Be the first to apply
Investments Control Administrator
Alternative Investments - Control Administrator

We have a unique opportunity for someone to contribute their talents and strengths as an Alternative Investments Control Administrator.


At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time. 

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the worlds leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 16,000 employees worldwide.


Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped well be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.


Our key values Certainty, Ingenuity and Advantage drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond todays problems to find tomorrows solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.


The Control Administrator is a key role within the Alternative Investment (REIT) Team within the Special Issuance Group at Computershare. Under general supervision, supports the management team as the subject matter expert on complex client and custodial initiated requests, a subject matter expert for the team regarding processing,  procedure and the day to day, interprets and provides guidances on legal requirements and processes and/or reviews general, sensitive, and complex transactions including the appropriate actions for deficient items. Additionally, responsible for the pre/post Control functions of the Dividend process for  Alternative  Investments clients,  assisting in review of account coding, calculation validation, reconcilement and Custodian output validation.  As Alternative investment clients are onboarded, responsible to ensure that Financial Advisor, Financial Institution and Custodial entities are set-up within the system in accordance with established protocols.  Lastly responsible for the DTCC AIP file transmissions and associated review, file enhancement testing and validation.   Also, includes assisting in the analysis of business and user needs, documenting requirements, and recommending system deficiencies.

Additional responsibilities include: professional interaction with internal CPU partners such as SIG team members, Relationship Managers and Plan Administrators as well as external partners such as Custodian/Brokers and the Depositary Trust Company (DTCC).

Primary Accountabilities

  • Deficient/Not in Good Order transactions Review of deficient items and communication (email and verbal) with Custodians to cure deficient/NIGO items

  • AIP file review/acceptance  daily and the testing and validation of AIP functionality ongoing.

  • Research of Custodian reconciliation breaks.  Involves the review, research and resolution of transfer transactions received from Custodians and payments made to Custodians made on behalf of accounts that are under their control.  After the completion of the research, the resolution to resolve the break/out of balance should be completed.

  • Dividend Recon process (Monthly and Quarterly dividend payers) Validation of Tax  Treatment, Payment Election (Cash/DRP) and withholding for shareholder accounts prior to the dividend run.  Post dividend Validation of calculation, all Custodian payments (wire/check), output, AIP file data/reconciliation.

  • Validation of New Client data and Custodian account set-up after the onboarding process, including Workflwo and Custodian database set-up and ongoing maintenance.

  • Special  Projects to support the business, owning the project from start to finish

  • Other duties or tasks as assigned by management. 



  • Intermediate level knowledge/use of Microsoft Excel required

  • Strong written and verbal communication skills, client facing

  • Strong Organizational and Time Management

  • Ability to read, interprets legal documents, and comprehends complex instructions, short correspondence, and memos

  • Ability to accurately write correspondence and type registrations and addresses


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience


  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

  • 3 5 years of Transfer Agent experience

  • Experience reviewing transactions for requirements and execution of transactions

  • Reconciliation of data and spreadsheet experience

  • Project  completion


  • Knowledge of Alternative Investment product and services

  • Experience utilizing macros

  • Experience completing system testing and validation

Language Ability

Ability to read/analyze/interpret journals/financial reports/legal documents; respond to inquiries/complaints from customers/reg. agencies/ community; write speeches/articles for publication; present info to top mgmt/public groups/ boards of directors.

Mathematical Ability

Ability to work with mathematical concepts such as probability and statistical inference, fundamentals of plane, and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the environment is moderate

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally have reason to lift up to 10 pounds. The vision requirements include close and distant vision.


  • A choice medical insurance plans designed to meet your needs

  • Dental & Vision insurance

  • Life & Disability insurance

  • Flexible spending and health savings accounts

  • Employee Stock Purchase Plan

  • Paid time off - Youll accrue 3 weeks your first year!

  • Nine Holidays

  • $1,000 Employee Referral Program

  • Wellness programs

  • Matching 401(k)

  • Tuition Reimbursement

  • Banking and investments plans

  • Rewards and recognition programs

  • Employee discounts for wellness, auto & homeowners insurance, wireless service and more

To learn more, visit us at .

Your career is waiting.

Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. 


Primary Location: United States
Work Locations:
Job: Information Technology
Organization: Computershare Limited
Job Posting: Jun 12, 2020, 1:23:19 PM