Senior Systems Engineer, Cloud Operations - Charles River - Vice President Senior Systems Engineer, Cloud Operations -  …

State Street Corporation
in Burlington, MA, United States
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
in Burlington, MA, United States
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
Senior Systems Engineer, Cloud Operations - Charles River - Vice President
Who we are looking for
Charles River Development, a State Street Company, is offering the opportunity for a talented, hands-on, technical problem solver to join its SaaS Operations Infrastructure team. This team member, along with others, will support the rapidly growing cloud and datacenter environments that host our award-winning SaaS-based Investment Management Solution. The team is responsible for the design, administration, and daily operation of critical systems used to support our clients' Production, Disaster Recovery, and Test environments. If delivering next generation infrastructure in a fast-paced environment seems like a challenge you are up for, please join us.

What you will be responsible for
As a Senior Systems Engineer you will:
  • Collaborate with Operations and Engineering teams to provide infrastructure support for our large and complex base of global clients.
  • Assist in resolving priority incidents to quickly eliminate impacts, participate in root-cause analysis, and support subsequent corrective and preventative actions.
  • Implement and support infrastructure applications and services, such as Okta, PingIdentity, Citrix, SFTP, Active Directory, Group Policy, SSRS and Tidal
  • Assist with onboarding new clients, including environment provisioning, customer connectivity, service integration, and security configuration.
  • Have a deep appreciation of why Security is important to our company and our customers.
  • Create and maintain detailed operational documentation and runbooks.
  • Establish, maintain, and adhere to CRD technical standards, policies, and procedures.
  • Manage, monitor, and troubleshooting systems with strong focus on continuous improvement.
  • Collaborate with business and software teams to create/streamline/automate support processes.
Company Overview

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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