Senior Vice President, Technology,Operations Senior Vice President, Technology,Operations …

Federal Reserve Bank of Boston
in Boston, MA, United States
Permanent, Full time
Be the first to apply
Federal Reserve Bank of Boston
in Boston, MA, United States
Permanent, Full time
Be the first to apply
Senior Vice President, Technology,Operations
Senior Vice President - Technology & Operations


Senior Vice President, Technology & Operations 

Position Contributions:

This position is responsible for leading a number of the Banks critical technology functions and operations - specifically, the Business Technology Services (BTS)

Department, which includes application development, project management and end user services; the Information Security Department; the Banks national IT responsibilities; and the Banks Cash and Wholesale Payments operations.  This position is expected to ensure strong performance, innovation, risk management and accountability across the functions in the Technology and Operations division.  This position serves on FRB Bostons Executive Committee, which sets policies for the Bank, and contributes at the highest level to Bank and/or System initiatives. This position requires the executive presence, relationship management, and communications skills to represent the Bank at the System level and with other external constituents and organizations. 

What's Expected:

Demonstrate subject matter expertise.

1.BTS:  Develop and implement the strategic technology direction for the Bank in order to provide a broad range of cost effective, high-value IT solutions and services both within the Bank and throughout the System including application development and support, project and relationship management, as well as local desktop and network services.

2.Information Security:  Lead the Information Security Department, which is responsible for protecting the confidentiality, integrity, and availability of data and information systems owned and managed by the Bank. Ensure that the Information Security team provides cyber risk management expertise and consulting to help drive favorable business outcomes and support Bank departments in delivering on organizational goals.

3.National IT:  Assist in the development and implementation of System-wide information technology strategies, budgeting priorities, and operational improvements, as well as oversee various National IT responsibilities. 

4.Cash: Oversee the Banks cash services operation, which involves the distribution and supply of high-quality currency for the financial community, and the destruction of currency no longer fit for circulation.  Contribute to innovation in cash services and ensure adherence to performance standards and compliance with strict loss management and control activities.

5.Wholesale Payments:  Oversee the Banks wholesale payments operation, which includes providing the majority of operational and customer support for the Fedwire Funds, Fedwire Securities, Joint Custody Collateral Service, and the National Settlement Service business lines.  Contribute to innovation and ensure adherence to performance standards and compliance with controls activities.

Exhibit strong leadership capabilities

1.Lead and oversee the achievement of strategic objectives, risk management activities, employees, and budgets of the BTS, Information Security, Cash and Wholesale Payments Departments as well as the Banks national IT responsibilities.  Mentor, guide and coach direct reports in order to expand their capabilities and ensure management depth (succession) within the Bank and the System.

2.In conjunction with other members of the Banks Executive Committee, support, communicate, and reinforce the mission, vision, strategic high priority objectives, policies, values, and culture of the Bank and the Federal Reserve System.

3.Collaborate with other members of the Banks Executive Committee, to establish the strategic high priority objectives and policies of the Bank, consistent with the Federal Reserve System and Board of Governors mandate(s).

Visible, influential leader in the Bank, System and Community

1.Participate fully in Bankwide activities, effectively represent the Bank at the System level, and be recognized as an industry leader in the community/industry in order to further the reputation of the Bank as a thought leader.

Other Accountabilities:

Perform other duties as assigned.


This position is required to directly and/ or indirectly supervise others.

What You Will Bring:

Knowledge and experience normally acquired through, or equivalent to, the completion of a Bachelors degree (Masters preferred), and a minimum of 15 years of progressively responsible experience.  A strong technology background is required with at least 10 years of experience managing a department/ division. 

Other Qualifications, Attributes, and Competencies:

Experience leading a dynamic workforce involved in varied and complex challenges.

Ability to adapt to a rapidly evolving environment and generate effective and innovative solutions to address change.

Proven record of dealing successfully with ambiguity and exhibiting strong business acumen and judgment.

Demonstrated ability to develop a clear vision for the future while simultaneously identifying actions that ultimately support achievement of the vision.

Outstanding and persuasive verbal and written communication skills that effectively reach all levels of the System and the Bank. 

Ability to lead through influence rather than direct authority.

Proven inspirational collaborative leadership style that generates engagement and support.

High degree of emotional intelligence.  Accurate self-awareness and an ability to effectively read people and situations.

Proven ability to prioritize, reprioritize; agility to manage competing and sometimes conflicting priorities while driving for results.

Proactive expansion of technical knowledge on an ongoing basis in order to identify trends impacting the Bank and the System.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all duties and responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.


Primary Location: MA-Boston
Work Locations:
Organization: Federal Reserve Bank of Boston
Schedule: Full-time
Job Type: Experienced
Shift: Day Job
Travel: Yes, 10 % of the Time