Mortgage Loan Modification Manager Mortgage Loan Modification Manager …

BNY Mellon
in Boston, MA, United States
Permanent, Full time
Be the first to apply
Competitive
BNY Mellon
in Boston, MA, United States
Permanent, Full time
Be the first to apply
Competitive
Mortgage Loan Modification Manager
Mortgage Loan Modification Manager oversees a team of Loan Modification Specialists. Lender maintains a large loan modification program as a Client accommodation. Manager will resolve complex loan modification issues, respond to Client inquiries and monitor exception approvals. Manager will also review and approve loan modification documents. Manager will provide reporting, maintain procedures and monitor controls.

Primary Responsibilities:
  • Oversee, lead and manage a team of Loan Modification Specialists
  • Resolve complex loan modification issues
  • Interact with Clients and answer inquiries
  • Maintain procedures and monitor controls
  • Recommend and implement process improvements
  • Work with system developers to migrate loan modification program to a new platform
  • Lead and manage various projects, as assigned, either individually or as a team
  • Monitor and prepare required daily, weekly, and monthly reports for tracking purposes
  • Ideal candidate will have mortgage servicing and/or mortgage operations experience


Qualifications

Bachelors degree preferred. 7 plus years of technical and management experience preferred. Experience in the securities or financial services industry a plus. Applicable local/regional licenses or certifications as required by the business.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: United States-Massachusetts-Boston
Internal Jobcode: 70607
Job: Wealth Management
Organization: Strategy & Service Delivery-HR06265
Requisition Number: 2102853
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