Head, Systems,Risk Head, Systems,Risk …

in Boston, MA, United States
Permanent, Full time
Be the first to apply
in Boston, MA, United States
Permanent, Full time
Be the first to apply
Head, Systems,Risk

This site functions best with JavaScript enabled

Your personal and professional
growth is our growth. #TheSantanderEffect #WeAllDeserveRespect




Head of Payment Systems and Deposit Risk Req ID: 2001360 Date posted 04/02/2020 Head of Payment Systems and Deposit Risk - 2001360 Description

Santander Bank is looking for a dynamic senior risk leader to help us excel in the fast-paced ever evolving world of payments and deposits. Investment and transformation in both traditional (e.g., wires, ACH, check) and emerging payments (e.g., Person-to-Person P2P, Real-time Payments-RTP, Blockchain) is occurring across the financial services industry at a rapid pace. These transformations while helping to enable new and innovative payment solutions for our customers generates risk. This further emphasizes the need for strong risk identification, assessment, controls and governance to both protect our customers and company.

This role will serve as a subject-matter expert across the enterprise and lead the Payment Systems and Deposit Risk function located within the 2nd Line of Defense Risk Management team. Responsible for the end-to-end risk strategy, oversight and governance of payment systems and deposit risks this role will partner with the 1st Line of Defense business units to identify, assess and ensure risks are managed effectively within Santander’s risk appetite.

As the Head of Payment Systems and Deposit Risk you will be responsible for:

  • Demonstrating expert payments and deposits subject-matter expertise to serve as an authority and credible challenge to management relating to identified risks, the performance of controls, risk appetite, and key metrics/indicators

  • Developing and coaching a team of risk professionals who will be applying both quantitative and qualitative analysis to assess, detect, control and effectively manage payment systems and deposits risks

  • Owning all payment systems and deposit risk policies, standards and best-practices including the performance of policy assurance/adherence

  • Delivering industry best-practices, tools, guidance, and training to help elevate all organizations throughout Santander

  • Collaborating with business line leaders to recommend and vet existing and emerging payment product initiatives, product and channel strategies, and process optimization

  • Reviewing and challenging the management of overdraft and funds availability risk with the goal of optimizing usage (experience, accessibility) while limiting the risks of loss and non-compliance

  • Identifying, assessing and helping to manage emerging and evolving risk issues in partnership with the 1st Line of Defense

  • Performing critical oversight for both customer facing and back office operations with a focus on transactional and regulatory risks

  • Recommending investment, improvement and appropriate tools and technology are used for risk identification

  • Developing and executing on a first-party fraud program including the creation of tools, strategies and routines aimed at the detection and prevention of fraud

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage all qualified applicants to apply.


Education: Bachelor’s Degree or equivalent work experience in Business, Finance, Management (or equivalent field, Masters of Business Administration, or equivalent work experience).

Work Experience: 10+ years managing payments in either a product, risk or compliance based capacity. Expert level knowledge of how payments process, authorize, settle, clear and move through various ecosystems. Strong knowledge of deposits, new account originations and the regulations which govern deposit accounts (FCRA, Reg E, Reg DD, etc.).

What does the perfect candidate look like?

  • Expert level working knowledge of payment systems including how they are originated, how they “work” (authorize, settle, clear), what channels they are typically used within and why they are important to our customers

  • You are a strong risk manager keen to protect our customers and business. You know Operational risk techniques

  • You have expert level industry knowledge

  • You have a strong understanding of payment technology including hardware and software used to originate, clear and process payments

  • You can work independently with limited direction

  • You effectively build partnerships/relationships across business units and/or functions

  • You can articulate and are comfortable recommending action built from fact to executives, even if it is the unpopular path forward

  • You have grit, perseverance and managerial courage to challenge processes, controls and the status quo

  • You can be a player and a coach directing a team of talented risk professionals

  • The world of payments moves quick and you have to move with it to adapt to new developments/changing circumstances, multiple demands, and competing priorities

  • You have exceptional written and oral communication skills

Job : Risk Management Primary Location : Massachusetts-Boston-75 State Street - 06366 - State Street-Corp Organization: CRO (8855) Schedule : Full-time Job Posting : Apr 2, 2020, 2:27:07 PM Share this job
  • Who is Santander?

  • About Santander Universities

    Learn how Santander Universities makes a positive impact on society.

  • Employee Testimonials

    Hear directly from our employees about working at Santander.

Featured Jobs Your Jobs Saved Jobs

You currently have no jobs saved.

Recent Jobs Work in Boston

Check out where you could be working if you apply.

Get the Scoop

Keep your finger firmly on the pulse. Sign up, and you'll receive news, updates and alerts for the newest Santander roles as they become available.

First Name

Last Name

Email Address

Confirm Email

Follow Us

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

US Candidates/Employees: Click here to view the “” poster and supplement and the

to view the California Privacy Notice. Need assistance? Contact