Director of Market & Competitive Intelligence

  • Competitive
  • Boston, MA, USA Boston MA US
  • Permanent, Full time
  • Fidelity Investments
  • 23 Mar 18 2018-03-23

Director of Market & Competitive Intelligence

The Director of Market & Competitive Intelligence will provide interesting research and actionable insights for Fidelity's Healthcare and Total Well-Being Group.

The Expertise We're Looking For

  • Bachelor's Degree, MBA strongly preferred
  • 5-10 years' experience in product, consulting or market research preferred.
  • Market research, competitive intelligence and program management skills
  • Experience or knowledge of Healthcare space (Health and Welfare Administration, HSAs, Voluntary Benefits etc.) is a strong preference

The Purpose of Your Role

The Director Market & Competitive Intelligence will be responsible for the monitoring and understanding of market trends among the Healthcare competitor set, leveraging both internal and external contacts to gather the best and most current intelligence available, and engaging in delivery of insights to internal customers. This role will be responsible for the development of competitive intelligence to support the growth strategy of our Health care business going forward.

The Skills You Bring
  • You have a proactive approach to delivering insights to appropriate audiences and a proven history of collaborating with management
  • Your communication, influence and collaboration skills are outstanding and you also demonstrate strong analytical capabilities
  • You have strong presentation skills, inclusive of building presentation stories, distilling key insights, and presenting to management, as well as a demonstrated history of innovation and creative thinking

The Value You Deliver

  • The successful person in this role will be a self-starter with investigative journalist skills, have excellent communication, collaboration and relationship skills, a strong ability to synthesize and share insights in ways that are meaningful to senior management and other stakeholders, the ability to promote the program and innovate with customer input, and a keen skill set in project management with a strong bias towards effective execution and innovation.
  • You will be responsible for the management of various research initiatives/ projects and ongoing competitive intelligence efforts
  • You will develop and publish market segment analytics and competitive deep dive analysis of existing and emerging competitors
  • You will use insights/knowledge gained through research to help ensure that management and stakeholders understand important market developments and that competitive understanding is built into ongoing planning and strategy
  • Other priorities include performing ad-hoc and immediate analyses requested and/ or to alert management to key competitive moves
  • Analyze the internal and external environmental factors (competitors and disruptors), in partnership with key stakeholders, and recommend appropriate actions and strategies to proactively address opportunities or risks

How Your Work Impacts the Organization

Fidelity Healthcare and Total Well-Being is a newly formed organization under the Fidelity Workplace Solutions organization. FHTW is charged with addressing plan sponsor and participant need around Health and Total Well Being. This organization has integrated support for the Health and Welfare organization which also sits in Workplace Solutions. FHTW will create customer-centric solutions to not only wealth but health care and total well being offerings.Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.