Advocate Advocate …

Horace Mann
in Springfield, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Horace Mann
in Springfield, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Advocate
Job Description

  • Complete Life or Annuity new business or in-force services job duties as assigned.
  • Achieve or exceed service standards and productivity and quality goals.
  • Complete application review per good order checklist.
  • Effectively communicate with the field sales team via phone or email to obtain "In Good Order" requirements.
  • Learn and understand functions within life or annuity, such as ACH transactions, life-base illustrations, review existing in-force applications via VPAS CK4, allocation changes, withdrawals, surrenders, etc.
  • Provide suggestion for improvements.
  • Collaborate with peers and manager to maintain operational standards.


Requirements

  • 1-2 Years of college OR High School Diploma required.
  • 1-2 Years' experience in insurance service operations.
  • Strong background in life products and insurance law.
  • Effective written/verbal communication skills and analytical skills are required.
  • Demonstrates above average math/accounting skills.
  • In addition, call center or customer service experience is helpful.
  • Participation in continuing education coursework and ACS encouraged with emphasis on LOMA.
  • Must be available to work overtime or change work schedules as needed.

Must be able to work in the United States without Employer Sponsorship



Full-Time/Part Time

Full Time

Location

Springfield
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