Claims Expert Claims Expert …

Swiss Re Asset Management Inc
in Schaumburg, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Swiss Re Asset Management Inc
in Schaumburg, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Claims Expert

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Schaumburg, IL, US

Claims Expert

About Swiss Re

The Swiss Re Group is one of the worlds leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organized into three Business Units, each with a distinct strategy and set of objectives contributing to the Groups overall mission.

About the Role

As a Claim Specialist, you will be responsible for a portfolio of Property & Casualty reinsurance claims across lines of business on your assigned multinational insurance company clients. You will monitor the performance of your assigned portfolio against expectations. You will meet with your clients to review the handling of individual losses and the performance of the portfolio, as well as, to gather and provide specific client and market insights. You will follow key claims and legal developments and trends, analyze their impact on the identified portfolio and support an appropriate steering strategy. You will provide excellent customer service to both your external and internal partners.  

The preferred geographic locations for this role are New York (Armonk), Illinois (Schaumburg) or Missouri (Kansas City).

Summary of key activities:

  • Manage the effective and efficient disposition of claims on assigned accounts. Analyze contractual obligations, ensure the establishment of appropriate case reserves, and approve payments within authority on claims covered by the contracts. 
  • Support the client claims team in handling of claims and losses to ensure quality claims service and properly investigated and controlled loss submissions.
  • Provide insightful portfolio management and analysis.
  • Formulate, develop and implement account management, including building and supporting the client relationship.
  • Conduct client visits and claim audits to learn about our customer's claim handling practices, confirm that claims are being handled according to industry standards and that claims are being handled in accordance with the terms of our contracts. Provide outstanding customer service by suggesting improvements to claim handling practices and sharing industry and/or specific topic knowledge.
  • Research and contribute on claim topics & trends, data regarding claims, loss development, contract wording issues and any other information requested by other units within Swiss Re.
  • Work with senior management, cross-functional teams, and other units.
  • Represent Swiss Re at industry events
  • Other duties and projects, as may be assigned by the manager of the Property & Casualty Claims Team. 

About the Team

We are a team of Property & Casualty claims professionals with broad and diverse insurance industry knowledge and in depth claims expertise. We handle our claims portfolio's with sound, reliable and efficient care and enjoy collaborating with internal partners and cross-functional teams. Our clients are important to us! We work with them to provide tangible expertise and to achieve their goals. We actively engage in thought leadership, including researching, writing and presenting.

About You

  • 3-5 years claims, insurance, reinsurance, and/or insurance related legal experience
  • Bachelor's Degree required; Juris Doctorate preferred 
  • Specific expertise in professional lines, E&O and/or D&O preferred
  • Strong interpersonal skills. Capable and comfortable communicating with the highest level claim and legal officers in client companies and senior management at Swiss Re
  • Knowledge of or exposure to other insurance disciplines, i.e., contract wording, accounting and underwriting
  • Confirmed ability to meet deadlines, implement plans, and conduct analysis
  • Excellent writing skills
  • Meaningful cross-functional collaboration
  • Basic data analytics skills with openness for continued growth
  • Proficient in Excel
  • Fast comprehension and eagerness to learn
  • Flexibility for business travel (~20%)

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

Keywords:
Reference Code:86546


Nearest Major Market: Chicago

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