• Competitive
  • Elk Grove Village, IL, USA
  • Permanent, Full time
  • Citi-US
  • 2018-09-23

IT Business Lead Analyst with Salesforce

IT Business Lead Analyst with Salesforce

  • Primary Location: United States,Illinois,Elk Grove Village
  • Other Location: United States,Florida,Jacksonville; United States,Texas,Irving
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18056359


  • Understand the client's needs to advocate and recommend innovative solutions
  • Serve as a Trusted Advisor, to drive the technical direction that optimizes platform value and aligns to Citi's technology strategy
  • Advise and articulate program/project strategies and present the technical, business, and financial solution value proposition
  • Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into Citi's infrastructure
  • Build relationships with business partners, internal and external, and contributing to broader goals that support reuse across lines of businesses
  • Mentor peers on Salesforce capabilities
  • Ability to manage Business/Solutions Analyst leads in multiple workstream functions.
  • Consults with the business clients to determine system functional specifications and high level design.
  • Partners with multiple teams to ensure appropriate integration of functions to meet goals; identifies and defines necessary system enhancements to deploy new products and process enhancements.
  • Provides direction and technical leadership; acts as technical resource in all phases of the development process. 
  • Influences strategic functional decisions through advice, counsel or provided services which directly impact the business.
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills.
  • Agile Experience


  • BS/BA degree or equivalent combination of education/experience
  • Senior level experience in an Salesforce Analyst role.  
  • Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in the IT group's knowledge of and concern for users' business needs.
  • Must be able to effectively provide updates and communicate key initiatives to senior management.
  • Evaluate new tools and products that enhance risk detection and prevention.
  • Demonstrated strong analytical and leadership skills. 
  • Possess strong collaborating and/or influencing skills.
  • Aptitude to team and work independently with minimal direction in a fast-paced, changing environment - excellent prioritization skills a must.
  • Ability to manage multiple tasks and meet assigned deadlines.
  • Knowledgeable of SDLC, Agile and Waterfall Methodology
  • Excellent written and verbal communication skills. Must be able to effectively communicate with management and employees across business units. 
  • Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools
Elk Grove Village, IL, USA Elk Grove Village IL US