• Competitive
  • Elk Grove Village, IL, USA
  • Permanent, Full time
  • Citi-US
  • 2018-09-23

IT Business Lead Analyst

IT Business Lead Analyst

  • Primary Location: United States,Illinois,Elk Grove Village
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18051162


  • Formulates and defines systems scope and objectives for complex, high-impact projects related to Fraud. In-depth evaluation of complex business processes, systems and industry standards.
  • Directly interfaces and manages relationships with internal and external cross-functional business and technical groups.
  • Ability to manage Business Analyst leads in multiple workstream functions.
  • Consults with the business clients to determine system functional specifications and high level design.
  • Partners with multiple teams to ensure appropriate integration of functions to meet goals; identifies and defines necessary system enhancements to deploy new products and process enhancements.
  • Provides direction and technical leadership; acts as technical resource in all phases of the development process. 
  • Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.
  • Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts; proposes risk mitigation options.
  • Provides expertise in area and an advanced level of understanding of the principles of business analysis.
  • Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
  • Influences strategic functional decisions through advice, counsel or provided services which directly impact the business.
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills.
  • Serves as a liaison between the business community and IT to elicit and document business requirements; Experience with Use Case methodology and Blueprint tool preferred.
  • Agile Experience


  • BS/BA degree or equivalent combination of education/experience
  • Senior level experience in a Business Analysis role.   Subject matter expert in at least one area of Business Analysis.
  • Experience in the financial industry and with credit cards systems is highly preferred.
  • Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in the IT group's knowledge of and concern for users' business needs.
  • Must be able to effectively provide updates and communicate key initiatives to senior management.
  • Evaluate new tools and products that enhance risk detection and prevention.
  • Demonstrated strong analytical and leadership skills. 
  • Possess strong collaborating and/or influencing skills.
  • Strong relationship building skills.
  • Aptitude to team and work independently with minimal direction in a fast-paced, changing environment - excellent prioritization skills a must.
  • Ability to manage multiple tasks and meet assigned deadlines.
  • Knowledgeable of SDLC, Agile and Waterfall Methodology
  • Excellent written and verbal communication skills. Must be able to effectively communicate with management and employees across business units. 
  • Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools
Elk Grove Village, IL, USA Elk Grove Village IL US