• Competitive
  • Elk Grove Village, IL, USA
  • Permanent, Full time
  • Citi-US
  • 2018-10-15

Assistant General Counsel, Citi Retail Services

Assistant General Counsel, Citi Retail Services

  • Primary Location: United States,Illinois,Elk Grove Village
  • Education: Doctorate Degree
  • Job Function: Legal
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18024483


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

The attorney in this role will provide legal support to Citi Retail Services, the U.S. private label credit card business of Citigroup.  This attorney will be part of a legal team working directly with business management and external clients on negotiating and documenting credit card program agreements and portfolio purchase and sale agreements, product development and implementation, acquisition and marketing offers, the solicitation and origination of consumer and commercial credit card accounts, and the ongoing support of the business in its client relationships.

This includes providing legal advice and counsel in connection with the following functions and activities:
  • Transaction services, including billing statements, payment processing, and credit card issuance.
  • Customer service interactions and related operations.
  • Adherence to credit card partner program agreements.
  • Cards operations issue remediation, including identification of consumer credit compliance issues, root cause identification, and remediation analysis and implementation.
  • Policy and procedure review.
  • Credit bureau reporting.
Third party and vendor contracting and statements of work, including issues related to third party outsourcing, oversight and off-shoring, covering topics including:
  • Customer service.
  • Card issuance, statement processing, and payment processing.
  • Consumer and commercial credit reporting businesses.
  • Data warehousing.
  • Fraud detection and prevention.
  • Third party credit scoring/model development.
  • Credit card account data processing systems and functionality.


Qualified candidates will have experience in federal and state consumer credit law and regulations, including the open-end provisions of Truth-in-Lending/Regulation Z, the Equal Credit Opportunity Act/Regulation B, the Fair Credit Reporting Act/Regulation V, Electronic Funds Transfers/Regulation E, and UDAAP.  This includes providing legal advice and counsel in connection with the following functions and activities:

•             Transaction services, including billing statements, payment processing, and credit card issuance, and customer service and related operations.
•             Issue identification and remediation.
•             Policy and procedure review.
•             Credit bureau reporting, data security and privacy
•             Third party and vendor contracting

Candidate must have:

•             A Juris Doctor degree.
•             A license in good standing to practice law in at least one state.
•             A minimum of 5 years of relevant experience.
•             Excellent interpersonal and communication skills.
•             Demonstrably strong negotiating and drafting skills.