Senior Specialist Senior Specialist …

BMO Financial Group
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
BMO Financial Group
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
Senior Specialist
Senior Deal Specialist Chicago, IL, USA/en-US/External/job/Chicago-IL-USA/Senior-Deal-Specialist_R200008232/apply


111 W Monroe - 115 S LaSalle

Job Family Group:

Customer Shared Services

The SAMU (Special Assets Management Unit) Deal Specialist lends day-to-day support

to Account Officers on a portfolio of distressed loan transactions. Responsible for

Special Assets loan administration, cash management and documentation review.

Maintains data integrity on both the loan system (LIQ) and credit system (APMS).

Support and assist Account Officers implementing workout and disposition strategies for

commercial and corporate loan transactions. Liaison with Servicing Department and

Cash Management counterparts to manage the proper accounting of distressed assets.

Generates reports as needed and helps Account Officer stay on top of their accounts to

maintain satisfactory customer relations.

  • Addresses more complex escalated customer requests and transactions or escalates with recommendations.
  • Provides advice and guidance to assigned business/group on implementation of solutions.
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • Participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
  • May act as Team Lead and assist manager in activities such as coordination and scheduling of work, workload management, resource forecasting, quality control, training, coaching team members and problem resolution.
  • Provides input into the planning and implementation of operational programs.
  • Processes more complex transactions and activities.
  • Researches and resolves discrepancies and issues or escalates to manager, as required.
  • Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required.
  • Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
  • Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
  • Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
  • Participates in deal closing events to ensure conditions and funding requirements have been met.
  • Analyzes the credit documentation to the credit approval, structures the loan parameters on the lending system and communicates deal information to deal stakeholders.
  • Tracks and monitors credit, legal and compliance documentation/collateral and participates in the follow up and escalation process when issues are identified.
  • Gathers additional documentation from the customer and/ or internal/external stakeholders to ensure all required information is available to fulfill client requests.
  • Manages customer documentation to ensure that records are maintained in a proper manner.
  • Investigates and addresses customer services issues according to established parameters, referring or escalating as required.
  • Collaborates with internal and external stakeholders to deliver on business objectives.
  • Analyzes data and information to provide insights and recommendations.
  • Develops knowledge around a customers business, industry, and market in effort to better service their needs.
  • May prepare legal documents.
  • Collaborates in identifying, recommending and implementing workflow improvements to deliver a more efficient operation.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently on a range of complex tasks, which may include unique situations.
  • Broader work or accountabilities may be assigned as needed.


  • Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Knowledge and understanding of business units key products and services, processes and controls In-depth.
  • Knowledge of standard desktop applications (i.e. Excel, etc.) and department systems and applications (i.e. LoanIQ, etc.) In-depth.
  • Understanding of business units risk and regulatory requirements In-depth.
  • Accurate data entry skills.
  • Technical proficiency gained through education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

Were here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Posted YesterdayFull timeR200008232 BMO Financial Group

Serving customers for 200 years and counting, BMO is a highly diversified financial services provider the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.

We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets, our North American investment and corporate banking division.

In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets, our North American investment and corporate banking division.

We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.