New Business Consultant New Business Consultant …

IG Group
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
IG Group
in Chicago, IL, United States
Permanent, Full time
Be the first to apply
IG Group
New Business Consultant
Job Description

The Nadex New Business team is responsible for guiding interested individuals new to Nadex through the on-boarding process, ensuring that they have the knowledge and support to fund and start trading. We provide support through telephone and email contact and on rare occasions face to face meetings and seminars.

The New Business role requires a strong focus on providing direction, guidance and support to convert leads to clients and we are looking for the very best people to join our team.

Each of our top people has a passion for sales and global financial markets, and a commitment to advance these passions in positive ways for our prospects and clients. They also share some other things in common;
  • They are energized by the sales process and love interacting with others
  • They do the basics extraordinarily well - talk less, listen more, propose tailored solutions based on understanding the unique needs and goals of each prospect/client
  • They are tenacious and resilient, and stay motivated even at tough times, understanding that 'no' is part of this role
  • They love to learn - about Nadex, the industry, the markets, our products, our prospects/clients and their own performance - in fact anything that makes them achieve more
  • They love the flexibility we offer to adapt and customize the prospect to client process
  • They work hard, are proactive, contacting more prospects and following up with existing prospects quicker than most
  • They think ahead and build enviable pipelines, resulting in a consistent flow of open and funded Nadex trading accounts
  • Their peers admire their success and respect their hard work, and in return they freely share ideas and support others
  • And, they are driven by competition, and have a real appetite to be the best at what they do

If this sounds like you, and you want to work for an industry leader, please apply today and join our team where you can directly impact your own success through supporting our prospects and client base.

As part of our recruitment process, we ask all shortlisted applicants to undertake a series of short assessments so we can understand your preferences and abilities relevant to sales, including customer service and maths skills.

Success Measures/Outcomes:
  • Take people who have registered an interest in trading via our online platforms or websites and guide them through a process to help them understand if trading is right for them
  • Enable those who can trade to do so on our platforms with our products
  • Never offer investment advice and always remain compliant to relevant regulation (per location)
  • Contribute to building an effective team - actively sharing ideas and suggestions, developing the skills and abilities of others and creating an environment that is fun, vibrant and focused

Skills & Abilities

  • Establish credibility with a range of prospects and clients through impeccable product and trading platform knowledge, and by professionally guiding prospective clients through the on-boarding, education, and funding processes
  • Telephone and email sales skills done extraordinarily well - listening more, asking open questioning, probing, gathering information to develop a clear understanding of the needs and goals of our prospective clients, and tailoring potential solutions to meet their needs
  • Ability to explain complex financial products in a clear and concise manner, communicating the important aspects of trading that prospective clients need to understand
  • Quickly qualify leads while demonstrating empathy
  • Professionally take control of the sales process with a prospective client and become a trusted educator, guide and consultant
  • Deploy creative strategies to drive conversion within a controlled environment
  • Organise and manage a pipeline to drive conversion and optimise results (where conversion means taking a lead to be a funded account)
  • Drive to improve and learn through seeking, accepting and adapting to feedback


  • Experience of creating tailored retail client solutions from a range of options to meet individual needs (customer service and sales could be relevant)
  • Success in 1-2 previous roles (minimum of 6 months total experience for an Associate or 12 months for a Consultant) in sales within a target-driven environment - i.e. high volume, telephone sales, commission-driven reward
  • Experience in working with prospects that require creative strategies and appropriate planning to be successful
  • Experience in roles that require a mix of independent working and being part of a team

Personal Profile
  • Professional pride and a strong sense of doing the right thing by all prospects and clients
  • Passion for sales and interacting with people of all walks of life
  • Passion and curiosity to learn about financial markets and products
  • Passion to improve - self-confidence that allows them to take the time to gather, listen and act on feedback, and to try new things
  • A self-starter and a creative pragmatist who enjoys being part of a team
  • Resilient and constructive in the face of set backs
  • Strong communication skills


We will consider people from diverse backgrounds, with a bachelor's degree and/or equivalent experience.

Number of openings
Company Overview

IG empowers informed, decisive, adventurous people to access opportunities in over 15,000 financial markets. With a strong focus on innovation and technology, the company puts client needs at the heart of everything it does.

IG’s vision is to be a global leader in retail trading and investments. Established in 1974 as the world’s first financial spread betting firm, it continued leading the way by launching the world’s first online and iPhone trading services.

IG is now an award-winning, multi-platform trading company, the world’s No.1 provider of CFDs* and a global leader in forex. It provides leveraged services with the option of limited-risk guarantees, and offers an execution-only share dealing service in the UK, Australia, Germany, France, Ireland, Austria and the Netherlands. IG has recently launched a range of affordable, fully managed investment portfolios, to provide a comprehensive offering to investors and active traders.

It is a member of the FTSE 250, with offices across Europe, including a Swiss bank, Africa, Asia-Pacific, the Middle East and the US, where it offers on-exchange limited risk derivatives via the Nadex brand.

*Based on revenue excluding FX (from published financial statements, October 2016)