IT Governance Analyst

ABN AMRO Clearing Chicago is seeking an experienced IT professional to join our dynamic team.

This role is for an experienced IT governance professional who will provide expert advice to ensure IT performance is continuously improved. The IT Performance Manager belongs to a team of IT governance professionals who manage various aspects of IT governance from service continuity to change management. The Performance Manager role is responsible for monitoring and reporting on the effectiveness of IT services. The Performance Manager is the primary interface to external/ internal auditors of IT services and is required to coordinate audit related activities as well as evidence the performance of IT services as described in policies. Similarly, the Performance Manager is responsible for evidencing and reporting adherence to control frameworks including: COBIT, ITIL and NIST CSF.

RESPONSIBILITIES

  • Provide evidence of the effectiveness of IT controls in order to establish the maturity level and identify gaps between practice and policy
  • Review the implementation of IT governance baselines.
  • Direct the evolution of established controls to continually improve IT service maturity
  • Compile monthly reports on the effectiveness of IT services
  • Review the IT policies and practices, propose enhancements in policy and resolve any gaps in practice
  • Investigate and report on all IT governance breaches
  • Responsible for the proper definition and implementation of governance policies and processes within IT operations and projects
  • Works with IT line managers at all levels to ensure they are fulfilling their specific governance responsibilities and service level agreements
  • Collaborate with IT management to continually evolve IT governance to ensure the environment is stable, secure and resilient
  • Maintain and validate IT governance policies against IT practices
  • Manage the access review process within IT to ensure IT owners of assets complete reviews based on the agreed upon timetables
  • Provide back-up for Service Delivery Management, Incident Management & Change Management processes

PERSONAL QUALIFICATIONS

  • Bachelor’s degree in Computer Science or equivalent degree/experience
  • COBIT certified assessor or ITIL accreditation
  • 5+ years’ experience working in IT
  • 2+ years’ experience working within an IT governance or process management role
  • Experience working in a regulated and/or financial industry
  • Able to collaborate with diverse teams and staff of all levels
  • Demonstrated ability to create clear & concise documentation
  • Detail oriented
  • Deadline focused
  • Strong communication skills
  • Proven leadership

TECHNICAL REQUIREMENTS

  • Experience with COBIT and ITIL control frameworks
  • Experience with Role Based Access
  • Proficient with wiki tools
  • Experience with system monitoring tools
  • Thorough understanding of industry best practices in regard to IT governance and security
Chicago, IL, USA Chicago IL US