Technical Aluminum Director Technical Aluminum Director …

Redstone Commodity Search
in Atlanta, GA, United States
Permanent, Full time
Be the first to apply
Competitive
Redstone Commodity Search
in Atlanta, GA, United States
Permanent, Full time
Be the first to apply
Competitive
Posted by:
Kamran Subherwal • Head of Metals
Posted by:
Kamran Subherwal
Head of Metals
Redstone Commodity Search focus on offering 360° search solutions to the global commodities markets. With a competitive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks and Brokerages; Redstone Commodity Search can confidently offer you an edge in today’s volatile market.

Redstone Commodity Search are working with a global metals producer looking to hire a Technical Specialist to join the team in Atlanta, Georgia.

Key Responsibilities / Tasks

  • To provide pre and after-sale technical advice to international VAP customers with a major focus on the Americas (products include foundry alloys, billets, slabs, wire rod, extrusion)
  • Regular customer visits and communications to ensure the best service and customer support is given, enhancing product development and control to meet customer satisfaction
  • Participate in quality improvement and technical actions, using metallurgical and technical knowledge to optimise downstream processes and handle quality issues and claims
  • Use technical expertise of aluminum to support sales and marketing, as well show commercial skills when attending marketing events/conferences etc.
  • Act as the main point of contact for the US branch on all things related to metallurgical and customer support aspects

Key Qualifications / Experience

  • Minimum of 5 years’ experience in a technical support role with specific expertise on relevant aluminum products (foundry alloys, billets, rod, slab, extrusions etc.)
  • Strong track record of enhancing aluminum product development efforts and reducing customer complaints through excellent technical support
  • Extensive background in aluminium casting, manufacturing, engineering, with deep knowledge of smelter processing
  • Ability to travel and visit customers globally
  • Located in US
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