Client Onboarding/Transitions/Conversions - Under moderate direction, onboards clients, opens and closes accounts and handles transitions and conversions to the system. Analyzes, reconciles and reviews incoming or outgoing data for accurate transition to platform. Obtains and reviews the appropriate documentation and reference data, and ensures regulatory aspects of AML and KYC have been completed prior to opening accounts. Works directly with internal parties to open new accounts once due diligence on KYC and AML has been completed. Engages with Transition Management teams, Client Service, Relationship and Sales managers on a daily basis to close, open and amend accounts. Communicates progress to team and escalates issues or potential onboarding delays. Supports conversion activities related to a mix of complex institutional client relationships requiring an in-depth understanding of custody and accounting processing activities. Completes an accurate conversion of data from workflow tools for daily, weekly, or monthly metrics. Support and review control process to effectively mitigate risks and resolve problems that arise during the conversion/onboarding process. Ensures onboarding/transition/conversion activities meet all compliance, legal and regulatory requirements. May participate in UAT, on boarding and fault resolution. Responsible for overall success of less complex or small transitions/onboardings ensuring client satisfaction through the monitoring and efficient processing of client onboarding. No direct reports. Provides guidance to less experienced colleagues as needed. Allocates work to and monitors the work quality of others in the team. Contributes to the achievement of team objectives.
Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 3-5 years of total work experience preferred. Experience in securities, financial services or client-onboarding or project management roles preferred. Applicable local/regional licenses or certifications as required by the business.