LAC Regional Head of Global Talent Management & Development LAC Regional Head of Global Talent Management &  …

Mastercard US
in Miami, FL, United States
Permanent, Full time
Be the first to apply
Mastercard US
in Miami, FL, United States
Permanent, Full time
Be the first to apply
LAC Regional Head of Global Talent Management & Development
Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

LAC Regional Head of Global Talent Management & Development

• Responsible for overall Talent Strategy, Talent Management and Development practices and activities for a Region, in collaboration with the Acquisition team and regional HR colleagues
• Develops Regional talent strategy, having joint accountability with the Regional Human Resources lead and the business, in line with the overall Company talent strategy and IMK and Regional business objectives
• Reports to the Group Executive, Talent Management ("Chief Talent Officer"), with joint accountability to the Group Head of Human Resources for the Region.
• Provides thought leadership around the launch and delivery of Talent Management/Succession Planning, Talent Acquisition, Enterprise-wide Performance Management, Employee Engagement, training and other organization development-related projects as identified by the Chief Talent Officer, Region President and/or Regional HR Leader.
• Works closely with, and must be perceived as a credible expert by, senior management, business unit management teams, HR Business Partners, Global Subject Matter Experts and key stakeholders across the Region and the company.
• Must understand the key business goals, and be able to determine the talent and development needs in the Region to support those business goals, both now and in the future.

Work in partnership with the Chief Talent Officer and your Region HRBP to define and manage Regional talent needs, and collaborate with the Global Talent Management and Talent Development teams to:

• Manage and deliver Talent Management/Succession Planning processes for your Region. This includes working with your Regional HR Business Partners in facilitating meetings, rolling up the succession data and managing on an ongoing basis.
• Manage the outcomes of talent management practices, including practical succession management, driving career moves and regular local talent discussions, and pressing for development and progression as identified by the plans in place.
• Deliver Performance Management outcomes that are effective at creating feedback and development to employees
• Support global Management and Leadership Training and Development initiatives and adapt as needed for local needs.
• Support organizational design/restructuring, working with your HR Business Partner and Region President around talent deployment and development.
• Support the delivery of employee engagement and pulse surveys, facilitating debriefs and pressing for practical steps to increase engagement in your Region.
• Facilitate the delivery of sales, product and technology training in your Region
• Oversee the delivery of other professional skills training to support the development of the employees within your Region.
• Design talent acquisition strategies to achieve the most appropriate sourcing, evaluation, and selection of the most qualified and diverse talent.
• Partner with HR Business Partners in your Region to implement a talent pipeline strategy that ensures future talent needs are being met and a continuous flow of the right candidates is established
• Contribute to global talent agenda and be an integral member of the Global Talent Leadership Team.

All About You:
• Track record of successfully creating, launching and leading "world-class" Talent Management/Succession Planning, Talent Acquisition, Performance Management, Employee Engagement, learning and other key programs and processes in a global company
• Effective as an internal consultant, relationship manager, facilitator, coach and team player
• Excellent executive presence, credible with employees at every level
• Able to connect easily with people, empathize and build trust
• Excellent oral communication, interpersonal, writing skills
• Excellent at organizing and coordinating to get things done; strong project management skills
• Able to multitask, deal with complexity, manage multiple deliverables
• Creative and practical; able to innovate but knows when to simply get things moving
• Excellent technology skills and able to quickly master internal and external systems and platforms
• Influencing skills, able to get things done without authority and to negotiate effectively
• Good with ambiguity, takes initiative and ownership where necessary
• Excellent at process and strategy
• Relationship and organizational savvy, but straightforward, not a game player
• Skilled at collaboration, creating teams, cooperating across networks
• Potential and mobility for bigger roles in the talent space

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.