Specialist Specialist …

Flagstar Bank
in Jacksonville, FL, United States
Permanent, Full time
Be the first to apply
Flagstar Bank
in Jacksonville, FL, United States
Permanent, Full time
Be the first to apply
Foreclosure Specialist 1 - Jacksonville, FL Jacksonville, FL/en-US/flagstar/job/Jacksonville-FL/Foreclosure-Specialist-1---Jacksonville--FL_05859/apply

Position Title

Foreclosure Specialist 1 - Jacksonville, FL


Jacksonville, FL

Job Summary

Foreclosure Specialist 1 is responsible for performing key operational foreclosure functions. This position requires general servicing and default servicing knowledge. Role is responsible for the performance of multiple functions related to the initiation of the default process through post-sale requirements. All functions must be completed within the production and quality standards. Role requires utilization and understanding of multiple servicing systems, applications and reporting. Role requires accuracy and attention to detail, strong organization skills, independent problem solving ability and excellent communication skills.

Job Responsibilities:

Level 1 Processing loans through foreclosure. Role requires the ability to perform multiple functions throughout the foreclosure process under general supervision, including:

  • Timely process delinquent loans beginning at pre-referral, through sale, in compliance with all applicable regulatory and investor/agency/insurer requirements, state and federal law, as well as, internal servicing policies;
  • Understand foreclosure documents;
  • Understand key performance and risk indicators in the foreclosure process, and how individual role contributes to meeting or exceeding these goals;
  • Perform investor/agency/insurer reporting functions on various applications;
  • Understand and review attorney invoicing for accuracy and compliance with investor guidelines;
  • Ability to effectively communicate with default counsel to perform job functions.
  • Maintain and practice sound judgment in all aspects of role.


  • Reinforces culture of shared ownership and accountability for results.
  • Collaborating with other default servicing teams, and other internal teams, to assist in the continued development of a best in class default servicing oversight operation.
  • Perform additional responsibilities as assigned by manager.
  • Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstars internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.

Job Requirements:

  • HS Diploma, GED or Foreign Equivalent required

  • At least 1 to 3 years of default mortgage financial services experience, preferred in foreclosure
  • Self-Driven, Personally Accountable Personality
  • Understanding of MS Office Suite with intermediate technical and computer skills. Specifically an ability with Microsoft Excel
  • Ability to navigate quickly within various computer programs.
  • Excellent verbal and written communication skills, as well as strong listening skills
  • Exceptional analytical and problem solving skills with an ability to think quickly under pressure.
  • Ability to handle high production volume and answer customer questions in a timely manner.
  • Ability to look for ways to improve and promote quality.
  • Ability to work independently with limited supervision.
  • Ability to work varying shifts including evenings and weekends.
  • Willingness to work in a team environment
  • Confident and efficient work approach with a customer focus

Internal Use Only: Job Band: J-Hourly

Posted 5 Days AgoFull time05859

Flagstar Bank, headquartered in Troy, Mich., is a full-service community bank with branches across the state. Chartered in 1987, today Flagstar is one of the largest savings banks in the country. It also is a mortgage powerhouse, making home loans nationwide and ranking as one of the largest mortgage originators in the country. It also is a major servicer of home loans.

Flagstar Bank, FSB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability. Flagstar Bank is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please e-mail

 or call (248) 312-2000 to let us know the nature of your request and your contact information.

For more information:  

Member FDIC/Equal Housing Lender