Operations Manager Operations Manager …

U.S. Bancorp
in Jacksonville, FL, United States
Permanent, Full time
Be the first to apply
Competitive
U.S. Bancorp
in Jacksonville, FL, United States
Permanent, Full time
Be the first to apply
Competitive
Operations Manager
Prepaid Operations Manager

The role of the Financial Operations department within Prepaid Payments is to ensure all funds are properly posted to Cardholder accounts (regardless of origin), all transactions are properly accounted for and all underlying accounts are in balance and reconciled. Secondly, the team is to ensure that all cards issued by US Bank are properly escheated, if applicable. This team is currently involved in settlement activities across multiple payment gateways.

Key Responsibilities

- Oversee all Prepaid operation activities (includes 3 managers and approximately 20 additional full time employees) for ACH Processing, Wire Processing, Cardholder Account --Balancing and Settlement, Network Adjustments, Network Settlement and Escheatment processing processes
- Proactively monitor and addresses any funding issues (ACH, Wire, Batch)
- Identify financial risk and enact controls to minimize risk
- Identify and lead efforts to find automated solutions and workflow optimization opportunities to make the groups more efficient and effective
- Monitor and respond timely to all audit/compliance activities/requests
- Interface with USB controllers group relating to the disposition of reconciling items of the U.S. Bank issued cards.
- Settlement and Funding Interface to Issuing Banks and Processing Clients including
  Escalations
  Process Changes
  Audits
- Engage with the department managers to ensure that all compliance deadlines and SLAs are met
 

Basic Qualifications
- Bachelor's degree (preferably in Accounting) or equivalent work experience
- 8-10 years of operations-related experience
- Five or more years of supervisory/management experience

Preferred Skills/Experience
- Understands prepaid payments processes, systems and policies
- Excellent organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Exhibits quality team leadership characteristics


Primary Location: Florida-FL-Jacksonville
Work Locations:
Job: Operations
Organization: U.S. Bank.
Shift: 1st - Daytime

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