Intern - Business Analyst/Tech Writer Intern - Business Analyst/Tech Writer …

FIS Global
in Jacksonville, FL, United States
Internships & Graduate Trainee, Full time
Be the first to apply
FIS Global
in Jacksonville, FL, United States
Internships & Graduate Trainee, Full time
Be the first to apply
Intern - Business Analyst/Tech Writer
Position Type :
Full time Type Of Hire :
Internship (Local Program) Education Desired :
High School Diploma Travel Percentage :
Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

As an Intern with FIS, you will have the opportunity to participate in team projects and work alongside team mentors. This is a full time (40hrs/week) paid internship.

About the team:
We are a taskforce across the departments of Marketing, Technology, and various lines of businesses, looking to break down silos and establish new working ways to benefit the entire company. This team will leverage the latest Bot, AI, and Assistive technology to create a Conversational UI based product to be used across the company. Looking for interns to join and assist the creation of the Enterprise Chatbot framework. 

•             Imagine, brainstorm, and draft user stories for web application and API enhancements
•             Liaise with multiple stakeholders to elicit and communicate requirements
•             Contribute to the product backlog and periodically review with product owners
•             Work with developers and QA to provide clarifications on business requirements as needed
•             Build, review, and classify business data to train the application
•             Test developments to ensure conformance to business requirements
•             Demonstrate product features to stakeholders, gather feedback, and review with product owners
•             Produce end user documentation such as application help and training material

Technical Skills:
•             UI/UX wireframing/diagramming skills
•             Understanding of the client/server communication model
•             Knowledge of REST API concepts
•             Ability to read JSON formats and API definitions (OAS 2.0/OAS 3.0)
•             Proficient with basic MS Office tools - Excel, Word, Powerpoint
•             Knowledge of AWS will be an added advantage
•             Knowledge of end user documentation tools/formats will be an added advantage

•             Acquainted with Agile Scrum ceremonies
•             Demonstrates good analytical thinking
•             Meticulous organization skills
•             Must have a creative mindset
•             Excellent written and spoken communication
•             Quick on-the-job learning abilities

What we offer you:

  • Competitive salary and excellent benefits
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A broad range of professional education and personal development possibilities - FIS is your final career step!
  • Time to support charities and give back in your community
  • A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.