• Competitive
  • Wilmington, DE, USA
  • Permanent, Full time
  • Citi-US
  • 2018-10-22

VP, Strategic Risk Manager (Branded Card Collections)

VP, Strategic Risk Manager (Branded Card Collections)

  • Primary Location: United States,Delaware,Wilmington
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18056869


The Collections and Recovery Risk team's mission is to help customers bring their accounts current or fairly resolve their debt.  The Collections and Recovery Risk team owns strategy and policy and partners closely with the Operations and Technology teams on implementation and execution.

This position is within the Branded Cards Collections Specialty Queue team that is part of Branded Cards Collections and Recovery Risk team which. The team is responsible for managing collections strategies related to Brands ex Costco, Costco, consumer and business card.

Key Responsibilities include:
  • Hypothesis development, analysis, test design, test vs. control analysis, development of recommendations, and oversight of implementation
  • Identifying new strategies and efficiencies in collections
  • Designing tests and rollout strategies
  • Analyzing tests and performance using SAS
  • Conducting P&L analysis
  • Developing, validating and/or reviewing management reporting
  • Partnering with others (both inside & outside the team) to implement and assess strategy changes
About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.


  • Qualifications include a 4 year degree in Statistics, Economics, Engineering, Finance, Mathematics, or a related quantitative field. Graduate degree is highly desirable.
  • Minimum 5+ years of Credit Cards related experience or 6+ years related analytic experience using quantitative analysis, preferably in a risk context.
  • Minimum 5+ years' experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS (preferred), SPSS, Statistica, S+ or some equivalent.
  • Experience with SQL programming in a UNIX environment.
  • Establish solid cross-functional partnerships and networks to contribute and execute cross-functional and business initiatives.
  • Outstanding communication and presentation skills, excellent interpersonal skills, thought leadership and should be comfortable working with ambiguity.
  • The successful candidate will have demonstrable analytic and project management skills.