• Competitive
  • Wilmington, DE, USA
  • Permanent, Full time
  • Citi-US
  • 2019-01-16

Operational Risk Officer-CBORC

Operational Risk Officer-CBORC

  • Primary Location: United States,Delaware,Wilmington
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18071440


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Provide support to the Senior Operational Risk Manager so a clear and comprehensive view of the "Health of Controls" is created and socialized with the business process owners for weekly, monthly, and quarterly Control updates
to the executive management team.
Propose and implement technical solutions to drive toward control monitoring automation, simplification of front line control responsibilities, and automation of recurring reporting requirements.
Provides support to internal CBORC partners and IBLs in efforts related to Policy and Governance Change, Cross Business Issue Assessment (CBIA), GRIP, Operational Losses and Back Testing.
Identify and escalate potential areas of risk and threats; implement strategies to mitigate operational or emerging operational risk.
Ensure internal reviews and external examinations are well managed with clearly evidenced controls.
Ad hoc Control related requests as needed.


Proven ability to identify and implement technical solutions to improve risk identification, control monitoring, and improve efficiency of day-to-day tasks.
Outstanding leadership, influencing and communications skills as the incumbent will be working with senior leaders across various LOBs, disciplines and support organizations. Must have proven ability to foster strong working relationships. Client relationship is key.
Demonstrated ability to provide effective challenge on new initiatives and changing strategies to senior management.
Participate, present and lead in business governance decisioning forums and influence critical business decisions.
Strong judgment, thought leadership and critical thinking skills.
Can clearly articulate the process of supporting a business unit's function, controls, business priorities, impact on financial reporting, operations, issues and risks associated with various processes and platforms; can quickly identify
gaps, effectively communicate and pro-actively develop solutions.
Strong technical knowledge, programming background a plus. Strong project management experience, proficient in excel, access databases, power point, visio etc.
Previous experience developing business controls and control monitoring. Business process re-engineering and/or analytics highly desired.
7+ years of direct, relevant experience in financial services, with enhanced knowledge of the business and channels to be supported.
3+ years of Project Management and governance experience with demonstrated ability to achieve milestones.
Ability to provide effective challenge on new initiatives and changing strategies to senior management.
Ability to foster strong working relationships with people across multiple lines of business and with control partners.
Bachelor's degree preferred